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Sage SES875 - the Barista Express Manual

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PROBLEM POSSIBLE CAUSE WHAT TO DO
No crema.
•  • Tamp between 15-20kg of pressure.
•  • 
Size’, page 9 and ‘Under Extraction’, page 11.
• 
are not fresh.
• 

within 2 weeks of this date.
• 
of grinding.
•  • Use the pin on the end of the provided cleaning tool
to unblock the hole(s). If the hole(s) remain blocked,


20 minutes. Rinse thoroughly.
• 

• 


too quickly.
• Auto purge feature. Water is
automatically released into the drip
tray after the steam and hot water
functions to ensure the thermocoil
is at the optimal temperature
for extracting espresso.
• No action required as this is the normal operation
of the machine.
Pulsing/
pumping
sound while
extracting
espresso
or steaming
milk.
• The machine is carrying out the
normal operation of the 15 bar
Italian pump.
• No action required as this is the normal operation
of the machine.
• Water tank is empty. • Fill tank.
• Water tank is not fully inserted
and locked into position.
• Push water tank down completely to lock into place.
Water leaking.
• Auto purge feature. Water is
automatically released into the drip
tray after the steam and hot water
functions to ensure the thermocoil
is at the optimal temperature for
extracting espresso.
• 
using the steam and hot water functions.
• Empty the drip tray regularly.
• Water tank is not fully inserted
and locked into position.
• Push water tank down completely to lock into place.
• The silicone seal surrounding the
shower screen needs to be replaced

secured into the group head.
• Refer to ‘Using the Allen Key’, page 17.
Machine is on

to operate.
• The safety thermal-cut out may have
activated due to the pump or grinder
overheating.
• 
and unplug from the power outlet. Allow to cool for
about 30–60 minutes.
• If problem persists, call Sage Customer Service on:
0808 178 1650.
… 20 …


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