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PROBLEM POSSIBLE CAUSE WHAT TO DO
Machine does
not heat up.
STEAM/HOT
WATER light

the machine
is turned on.
STEAM / HOT WATER dial is not in
the STANDBY position.
Turn the STEAM / HOT WATER dial to the STANDBY
position. Machine will commence heating.
Water does

from the
group head.
No hot water.
Machine has not reached operating
temperature.
Allow time for the machine to reach operating

and all button lights on the control panel
will illuminate when ready.
Water tank is empty. Fill tank.
Water tank is not fully inserted
and locked into position.
Push water tank down completely to lock into place.
Machine needs to be descaled. Refer to ‘Descaling’, page 14.



is blocked.

spouts or not at all’.
Espresso only
drips from

spouts or
not at all.
 Use slightly coarser grind. Refer to ‘Setting the
Grind Size’, page 9 and ‘Over Extraction’, page 11.
 
Amount’, page 9 and ‘Over Extraction’, page 11.
 Tamp between 15–20kg of pressure.
Water tank is empty. Fill tank.
Water tank is not fully inserted and
locked into position.
Push water tank down completely to lock into place.
 Use the pin on the end of the provided cleaning tool
to unblock the hole(s). If the hole(s) remain blocked,


20 minutes. Rinse thoroughly.
Machine needs to be descaled. Refer to ‘Descaling’, page 14.
Espresso
runs out too
quickly.
 
page 9 and ‘Under Extraction’, page 11.

basket.

Amount’, page 9 and ‘Under Extraction’, page 11.
 Tamp between 15–20kg of pressure.

18


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