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PAGE HEADER.....
21
EN
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSES WHAT TO DO
The Hot Water LED

machine is turned On.
Hot Water dial is open. Turn the Hot Water dial to the
CLOSED position.
The Steam LED

machine is turned On.
Steam Lever is open. Move the Steam Lever to the
CLOSED position.

from the group head.
Machine has not
reached operating
temperature.
Allow time for the machine to reach
operating temperature. The POWER
light will stop ashing when machine
is ready.
Water tank is empty. Fill Tank.
Water tank not fully
inserted & locked.
Push water tank in fully and close
the latch.
FILL TANK displayed
on LCD, but water
tank is full.
Water tank is not fully
inserted and locked into
position.
Push water tank in fully and close
the latch.
No Steam or Hot
Water.
Machine is not turned on. Ensure the machine is plugged in,
switched On at the power outlet and
the POWER button is On.
No Hot Water.
Water tank is empty. Fill water tank.
No Steam.
Steam Wand is blocked. Use the pin on the cleaning tool to
clear the holes. If the steam wand
continues to be blocked remove the tip
of the steam wand using the spanner in
the cleaning tool and soak in hot water.
The machine is ‘On’
but ceases to operate.
Turn machine O. Wait for 60 minutes
and turn machine back On.
If problem persists, call Sage
®
Customer Service UK.
Steam pouring out of
group head.
Turn machine O. Wait for 60 minutes
and turn machine back On.
If problem persists, call Sage
®
Customer Service UK.
21


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