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Sage BDC450 Manual

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14
Troubleshooting
PROBLEM POSSIBLE CAUSE WHAT TO DO

strong or weak
•
Amount of coee and water is not
correct (1 spoon : 150ml cup).
•
Check correct amount of coee or water
is used.

from basket
when removed
•
The basket drip‑stop seal doesn’t
cover the gap properly due to
foreign material.
•
Check that there is no obstruction in the
basket drip‑stop seal. Wash out the basket
seal by turning the basket upside down,
and pressing down and rinsing into the
seal to clear any particles obstructing
that area.


the basket
(CAUTION: If
the basket has

remove slowly
and with caution)
•
Carafe is not inserted.
•
Amount of coee and water is not
correct (1 spoon : 150ml cup).
•
Grind size is too ne.
•
Too much grinds in the basket.
•
No paper in the basket.
•
Putting paper into mesh basket
lter.
•
If you are brewing with carafe, check
that the carafe is inserted.
•
Check that the correct amount of coee
and water is used for the operation.
•
Correct grind size / amount.
•
Use mesh basket lter without paper
and other baskets with paper.
‘FILL TANK’ on
LCD screen
•
Water tank is empty or not enough
water to brew the selected volume.
•
Sensors may be dirty.
•
Open the lid and pour the desired amount
of cold, preferably ltered water.
•
While the tank is empty wipe the sensor
prisms in the tank with a cloth.
Auto Start does
not function
•
Auto Start does not repeat after it
has been activated.
•
Re‑engage the Auto Start mode for each
time that it needs to be used.
Shows ‘CLOCK’
when Auto Start
is pressed
•
Current time should be set before
setting Auto Start.
•
Set the current time before using
Auto Start.
Clock does not
remember time
•
Clock is cleared every time the unit
is unplugged.
•
Keep the unit plugged in.
Auto Start starts
at the wrong time
•
Current time is not correct.
•
Set the correct current time in the
SETTINGS menu.

•
Carafe is not completely empty
before brewing.
•
Amount of water is too much.
•
Check that the carafe is empty before
brewing.
•
Check that the MAX line on the water tank
is not exceeded.
•
Ensure water runs freely through carafe lid.
LCD shows ‘FILL
TANK’ when
there is water
in the tank
•
Check that the unit is not in direct
sunlight or direct bright lighting.
•
Move unit away from the light source.
… 14 …


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