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General.
Unpack the re carefully and retain the packaging for possible future use, in the event of moving or
returning the re to your supplier. The Remote Control and batteries are packed separately in the
carton.
The re incorporates a ame eect, which can be used with or without heating, so that the comforting
eect may be enjoyed at any time of the year. Using the ame eect on its own only requires little
electricity.
This model is designed to be installed in a surround or into a wall recess.
Before connecting the re check that the supply voltage is the same as that stated on the re.
Please note: Used in an environment where background noise is very low, it may be possible to hear
a sound which is related to the operation of the ame eect. This is normal and should not be a cause
for concern.
Electrical connection.
WARNING – THIS APPLIANCE MUST BE EARTHED.
This re must be used on an AC ~ supply only and the voltage marked on the re must correspond to
the supply voltage.
Before switching on, please read the safety warnings and operating instructions.
PLEASE RETAIN THIS USER’S GUIDE FOR FUTURE REFERENCE
Do not put plastic components into a dishwasher.
Only slide out the drawer when the water tank needs to be lled or a lamp needs to be changed
otherwise you will inadvertently alter the water level and the ame eect operation.
Only use tap water in this appliance with a maximum hardness of 10 dH.
Always ensure that the re is sitting on a level oor.
If you intend not using the appliance for longer than 2 weeks, drain the water from sump and
water tank and dry the sump.
Once installed, never move this re or lay on its back, without draining the water from sump
and water tank.
The water tank, sump, sump lid, tank cap and air lters must be cleaned once every two weeks,
particularly in hard water areas.
The re appliance should never be operated if the lamps are not working.
The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing
lamps’.
Installation Instructions
Ensure that all packing items are removed (read any warning labels carefully).
Retain all packing for possible future use, in the event of moving or returning the appliance to
your supplier.
To reduce heat losses and to prevent any chimney updraught aecting the operation of your
re we recommend that the chimney ue is blocked o, ensure that there is a slight gap for
ventilation.
Insert bulbs rst before you connect to mains. Bulbs in separate pack.
To install the appliance;
Hold the re by the sides and gently manoeuvre into position. Plug the re into a 13amp/240 volt
outlet. Ensure that the supply cable exits at the front of the re, at the right or left hand corner to
suit your supply socket location and is not trapped under the re such that it might cause it to be
damaged.
Before switching on the appliance, please read the following instructions.
IMPORTANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULLY AND RETAINED FOR FUTURE REFERENCE
Important Safety Advice:
When using electrical appliances, basic precautions should always be followed to reduce the
risk of re, electrical shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and operation.
Do not use outdoors.
Do not use in the immediate surroundings of a bath, shower or swimming pool.
Do not locate the re immediately below a xed socket outlet or connection box.
This appliance is not intended for use by children or other persons without assistance or
supervision if their physical, sensory or mental capabilities prevent them from using it safely.
Children should be supervised to ensure that they do not play with the appliance.
Do not use this re in series with a thermal control, a program controller, a timer or any
other device that switches on the heat automatically, since a re risk exists when the re is
accidentally covered or displaced.
Ensure that furniture, curtains or other combustible material are positioned no closer than 1
metre from the re.
In the event of a fault unplug the re.
Unplug the re when not required for long periods.
Although this re complies with safety standards, we do not recommend its use on deep pile
carpets or on long hair type of rugs.
The appliance must be positioned so that the plug is accessible.
If the supply cord is damaged it must be replaced by the manufacturer or service agent or a
similarly qualied person in order to avoid a hazard.
Keep the supply cord away from the front of the re.
WARNING: In order to avoid overheating, do not cover the re. Do not place material or
garments on the re, or obstruct the air circulation around the re.
The re carries the Warning symbol indicating that it must not be covered.
RUBY FIRES Mystic Fire RF20
Before using the manual controls rstly ll the water tank (See ‘Maintenance’, ‘Filling the water
tank’).
Manual Controls.
The manual controls are located behind the drawer.
(See Fig.2 for Manual Control lay out)
Switch A’:- Controls the electricity supply to the re.
Note: This switch must be in the ‘ON’ ( I ) position for the re to operate with or without heat.
Switch ‘B’:- Controls the function of the re.
Press once to turn on ame eect. This will be indicated by one beep.
Although the main lights operate immediately it will take a further 30 seconds before the
ame eect starts.
Press to put re in to standby mode.
This will be indicated by one beep.
Control Knob ‘C’:- Controls the intensity of the ame eect.
Turning the control knob clockwise increases the ame eect, turning the control knob anti-
clockwise will decrease the ame eect.
When the water tank is empty the main lamps go out. See instructions under ‘Maintenance’, ‘Filling the
water tank’. When this procedure is complete, the main lamps will illuminate but it will take 30 seconds
before the ames return.
Remote Control Operation
On the control panel, Switch A (see Fig.2) must be in the ‘ON’ ( I ) position in order for the remote
control to operate. There are 2 buttons on the remote control. (See Fig.7)
To operate correctly the remote must be pointed towards the front fuel eect.
The remote control functions are as follows:
Press once to turn on Flame eect only.
This will be indicated by one beep. (270 watt)
Standby
This will be indicated by one beep.
Battery Information.
1. Unclip the battery cover on the back of the remote control. (See Fig.7)
2. Install AAA batteries into the remote control.
3. Replace the battery cover.
Discard leaky batteries.
Dispose of batteries in the proper manner according to provincial and local regulations.
Any battery may leak electrolyte if mixed with a dierent battery type, if inserted incorrectly, if all the
batteries are not replaced at the same time, if disposed of in a re, or if an attempt is made to charge a
battery not intended to be recharged.
Thermal safety cut-out
A thermal safety cut-out is incorporated in the fan heater to prevent damage due to overheating. This
can happen if the heat outlet is restricted in any way. If the cut-out operates, unplug the re from the
socket outlet and allow approximately 10 minutes before reconnecting. Before switching the re back
on remove any obstruction that may be restricting the heat outlet, then continue normal operation.
Tips for using your appliance.
1. Only pull out the drawer when its time to rell the water tank or change a lamp, otherwise it may
lead to excess water in the sump and reduced ame eect. If this happens empty the water from the
sump as instructed under ‘Maintenance’.
2. With the ame setting on minimum the unit will use approximately 40ml of water per hour and will
last 3 times as long than when it is at maximum ame setting.
3. Do not tilt or move the re while there is water in the tank or sump.
4. Make sure that the re is on a level oor.
5. The ame control knob ‘C’ (Fig.2) may be turned up or down to give a more realistic eect.
6. Sometimes the ames appear more real when the ame control knob is turned down.
7. Give the ame generator some time to react to changes you may make on the ame control knob.
Maintenance
WARNING: ALWAYS DISCONNECT FROM THE POWER SUPPLY BEFORE ATTEMPTING ANY
MAINTENANCE
Changing lamps.
If a large amount of the smoke appears grey or colourless it may be that one or more lamps have
failed.
You can check for lamp failure as follows.
1. Leaving the ame eect on, open the drawers fully, gently pull the drawer fully out by the tab. (See
Fig.3)
2. View the lamps from a distance in front of the re and observe which lamp needs to be changed.
3. Put Switch ‘A in the ‘OFF’ position, and unplug the re from the mains.
4. Leave the appliance for 20 minutes to allow the lamps to cool down before removing them.
5. Remove the water tank by lifting upwards and place in a sink.
6. Remove the sump as described in the Cleaning Section.
7. Remove the defective lamp, by gently lifting vertically and disengaging the pins from the lamp
holder, (See Fig.4 and 5). Replace with a Mystic original, 12V, 50W, Gu5.3 base, 8º beam angle, coloured
lamp. Purchase the lamps from your supplier
8. Carefully insert the two pins of the new lamp into the two holes in the lamp holder. Push rmly in
place. (See Fig.4 and 5).
9. Replace the sump and water tank and carefully close the drawer.
10. Switch on.
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