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Rowi HWK 2000 3-2 G Basic Manual

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2. Service Form
To make the service processing easier, please carefully fill out the service form enclosed
with the product before contacting the ROWI Service Centre. This means you have all
requisite information within convenient access.
3. Contact
You can reach the ROWI Service Team by mail:
service.greatbritain@rowi.de
Most problems can be remedied as part of the competent, technical advice from our Service
Team. If this is not possible, the further procedure is outlined here.
4. If an inspection repair by the ROWI Service Centre is necessary, proceed as
follows:
P Pack appliance
Pack the appliance in the original packaging. Make sure that it is adequately padded
and protected against knocks. Transport damage is not covered within the scope of
warranty.
P Include purchase receipt
Always provide the receipt as proof of purchase. The service performance can only be
handled within the framework of the warranty if the purchase receipt is provided.
P Attach Service Form
Attach the filled out Service Form so it is clearly visible on the outside of the transport
packaging.
P Return appliance
Send the appliance to the following address (only after consultation with the ROWI
Service Centre):
ROWI Schweißgeräte und
Elektrowerkzeuge Vertrieb GmbH
Service Centre
Augartenstraße 3
76698 Ubstadt-Weiher
GERMANY
5.3 Online registration
Service knows no limits at ROWI. We would therefore like to thank our customers with a
comprehensive online service. Register and enjoy the numerous advantages we provide
exclusively for our premium customers.
GB
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