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(*) Depending on model
Helpline:
If you have any product problems or queries, please contact our Customer
Relations Team first for expert help and advice:
0845 602 1454 - UK
(01) 677 4003 - Ireland
or consult our website - www.rowenta.co.uk
Subject to modifications !
PROBLEMS
Problem Cause Solution
The iron is plugged in, but
the soleplate of the iron
remains cold.
No mains supply. Check that the mains plug
is properly inserted or try
plugging the iron into a
different socket.
Temperature control set too
low. Set the temperature control
to a higher temperature.
The automatic electronic
shut off is active.* Move your iron.
Thermostat control light
goes on and off This is normal. When the thermostat
control light goes on and
off the iron is heating up.
None or too little steam is
being emitted. Temperature control set too
low. Turn the temperature
control to be required
setting .
Not enough water in the
water tank. Fill the water tank.
Anti-Drip* is active
(§ “USE”). Wait for the soleplate to reach
the correct temperature.
Brown streaks come
through the holes in the
soleplate and stain the
fabric.
Residues in the steam
chamber or on the soleplate. Use the Self Clean function
then clean your iron.
Fabric fibres have
accumulated in the holes of
the soleplate and are
burning.
Clean the soleplate with a
non-metallic sponge.
Your linen is not rinsed
sufficiently or you have
ironed a new garment
before washing it.
Ensure linen is rinsed
thoroughly.
Use of starch. Always spray starch onto
the reverse side of the
fabric to be ironed and
clean your iron soleplate
afterwards.
Pure distilled
/demineralised or softened
water is being used.
Only use untreated tap water
or mix half tap water with
half distilled/demineralised
water.
Use the Self Clean function
and clean your iron.
Iron is leaking. Overuse of shot of steam
button. Allow more time between
each shot.
Soleplate temperature too
low. Set the temperature control
to a higher temperature.
Use of chemical descaling agents,
perfumed or scented additives. Do not add any descaling agents,
perfumed, or scented additives to
the water in the water tank.
EN
1103910063 DW9000 D1_110x220mm 16/04/13 16:54 Page6
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