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Troubleshooting
To reduce the risk of shock and unintended operation, turn off power and unplug the appliance before servicing.
Problem description
Brush roller does not spin
Possible cause
Brush roller wrapped by hair, fibers and
other long impurities Remove impurities entangled on the brush roller
Possible solution
Motor does not work
Poor suction
Air inlet of brush roller or brush roller itself
blocked
Dust cup full of dust
Vacuum cleaner overheats due to extended
runtime
Filter full of dust
Cyclone blocked by paper or wool fibers
Low battery
Clean electric brush
Empty the dust cup
Restart after cooling
Clean or change the filter
Regularly check and clean cyclone
Charge the vacuum cleaner
Air channel between dust cup and main unit
blocked
Power adapter not plugged in properly
Clean or change the wheel
Indicator light of charger not on or not
blinking during charging
Wheel on the brush roller does not rotate Wheel wrapped by hair, fibers and other
impurities
Regularly check and clean air channel between
dust cup and main unit
Plug in power adapter properly
INR21700-7SIP 7INR22/71
Technical data
Vacuum Cleaner
Product Model
No action needed from users to shift the product between 50 and 60Hz, product can adapt itself for both 50 and 60Hz.
Running time approx. 90 mins (ECO mode)
Running time approx. 40 mins (STANDARD mode)
Rated Operating voltage Running time approx. 12 mins (BOOST mode)
Rated Charging Voltage Dust cup capacity approx. 0.65 L
Lithium Battery Capacity Noise <83 dB(A)
Dimensions 1235 × 256 × 190mm
Rated Power Weight (net)
Battery Pack Model
approx. 3.15 kg
Power Adapter
Rated input voltage 100-240V~50/60Hz
Rated input current 1.0A
Rated output voltage
Rated output current 0.8A
Product model European Union: KA2401A-3000800EU;United Kingdom: KA2401A-3000800BS;Japan: KA2401A-3000800JP
Taiwan: KA2401A-3000800TW;Australia: KA2401A-3000800AU;United States: KA24B-3000800US;
Korea:KA2401A-3000800KR;
XCQ36RM
Bluetooth module:KE8504P; Frequency range: 2400-2483.5MHz; Maximum transmitting power: 20dBm (EIRP).
XCQ36RM
Electric Brush Model XCQDS07RM
Mattress Brush Model XCQCMS07RM
Rated Power 20 W (Mattress Brush)
25.2V
30 V
4000mAh/100.8 Wh
Rated Power 585W
35 W (Electric brush)
Charging Time approx. 5 hours
30 V
EN
12


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