793728
17
Zoom out
Zoom in
Previous page
1/20
Next page
16
Common problems
Slow charging
Can't charge
Can not boot
Can't recharge
The base station is not powered on, please make sure that both ends of the base station's power cord are plugged in. If the
connection is not good, please clean the base station charging ports and the robot cleaner charging contacts; please make
sure the base station display screen is on
If the battery is low, please charge it on the base station before using it; if the battery temperature is too low or too high, please
use it at 0-40
When used in a high or low temperature environment, in order to extend the battery life, the robot cleaner will automatically
reduce the charging speed; the charging contact area may be dirty, please clean the area with a dry cloth
There are too many obstacles near the base station, please place the base station in an open area; the robot cleaner is too far
away from the base station, please try to place the robot cleaner near the base station
Questions Solution
Error 10: The dust bag is not in place, please check if
its installed.
Please check if the dust bag is installed
Error 12: The dust bag is full
Tip: Resetting the system can eliminate some abnormalities.
If the dust bag is installed, please check if the dust bag is inserted all the way
If the dust bag is not full, please check whether the dust channel of the base station is blocked. If the dust channel of the base
station is blocked, please try to clean the dust channel manually
Can't connect to WiFi
Abnormal noise during cleaning
The Wi-Fi connection is abnormal, reset the Wi-Fi and download the latest app to try to connect again
The main brush, side brush or main wheel may be entangled with foreign matter, please clean it after powering it off; the
swivel wheel is dusty or entangled during cleaning, it is recommended to use a screwdriver to pry out and rinse it
The Wi-Fi function is not activated, please reset the Wi-Fi and try again
The Wi-Fi signal is not good, please make sure the robot cleaner is in a good Wi-Fi signal coverage area
Wi-Fi suddenly fails to connect, and you suspect that the home router has a setting error, please contact after-sales service
The APP does not support the current model of the device, please check the specific supported model according to the app prompt
Error 9: Please load the cleaning tray
Error 11: The base station wind pressure is abnormal
Please check if the top cover of the base station is closed
Error 13: Abnormal dust collection
Error 14: Standby
Please check whether there is any wedged objects in the dust collection port of the dust bag of the base station, please clean
up the foreign matter in the dust collection port
Please check if the dust box is blocked, please clean the dust box
Please check whether the cleaning tray is in place or installed in place, and reinstall the cleaning tray
Please check if the dust bag is full and replace it in time
When returning to the base station while mopping the floor, the clean water tank is not in place or enters standby without water
When returning to the base station, the washing tank is full and enters standby
When returning to the base station in the mopping state, the cleaning disk is not in place and enters standby
When the waste water tank is not in place or the water is full when it returns to the base station in the mopping state, it is not
replaced and enters standby
EN
17


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Roidmi Eva at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Roidmi Eva in the language / languages: English as an attachment in your email.

The manual is 15.61 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of Roidmi Eva

Roidmi Eva User Manual - German - 20 pages

Roidmi Eva User Manual - French - 20 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info