If a malfunction occurs, the main menu is switched to and the malfunction is displayed in marquee. The malfunction is acknowledged by pressing for at least
2 seconds.
The button must be depressed until the change in the operating status appears on the display.
Note
If error messages recur directly, customer service is to be notified immediately. In the case of error messages that pose a safety risk, burnback and flue gas
flap is activated and the stove is automatically switched off
DisplayMalfunction designationCause / remedy
STB >I/O<
Safety temperature limiter is activatedEstablish cause of activation; eliminate this and reset using reset button
directly at STB. The error message must then also be acknowledged.
Only with cooled stove.
NO PELLETS >I/O<
No pellets in containerMay also occur on first start (first filling). Check whether there are
sufficient pellets in the container and re-start unit after acknowledging
malfunction.
- Screw conveyor blocked
- Flame sensor sleeve dirty
- Chimney draught too great
FAN DEFECT >I/O<
Flue gas blower defectiveAcknowledge the error message.
FLAME SENSOR
DEFECT >I/O<
Flame sensor defectiveAcknowledge the error message.
ROOM SENSOR SIGNAL LOST
>I/O<
Rika room sensor reception defectiveTransmission between the transmitter and receiver has been lost.
If the error message appears again immediately after re-starting the
device, it means either the battery is flat or the component is defective.
SERVICE >I/O<
Pellet amount for cleaning and maintenance
exceeded
Acknowledge the message and perform cleaning or maintenance
procedures (see CLEANING AND MAINTENANCE) durchführen.
CALL SERVICE MOTOR
Pellet backlogOverfilling of the combustion cavity with a subsequent backlog of
pellets in the drop chute has been detected.
The error message can be acknowledged by pressing the and
button simultaneously (held until the error message disappears).
DOOR OPEN >I/O<
Door openCheck to make sure the door is closed and that the door contact
switch engages.
(The DOOR OPEN message doesn‘t need to be acknowledged; the
display will disappear when the door is closed.)
AUGER-PMSM
DEFECT >I/O<
Screw motor defectiveAcknowledge the error message.
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