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For more information, including Frequently Asked Questions,
please visit support.revitive.com
Problem Possible Cause Solution
When using the
electrode pads, the
stimulation feels
uncomfortable.
The level of stimulation you
are using may be too high or
you may have broken skin.
Decrease the stimulation level
using the (–) intensity control on
the device or remote control. You
may need to discontinue use until
skin has healed.
I am unsure of which
therapy mode I am
using when using the
electrode pads.
Look at the display on the device.
If the electrode pads are in EMS
mode, you will see the EMS
sy mbol . If th e elec t rod e pads are in
TENS mode, you will see the
TENS symbol.
I want to use the device
in TENS mode, but it
shows EMS
Look at the display on the device.
If the
electrode pads
are in EMS
mode, you will see the EMS
symbol. If the
electrode pads
are
in TENS mode, you will see the
TENS symbol.
I suddenly can’t feel
stimulation when using
the electrode pads.
You may have pressed the
other stimulation mode
button by accident.
Pressing the opposite stimula-
tion mode button (i.e. pressing
the TENS button when already
in EMS mode or vice versa), will
reset the timer back to 30 minutes.
The intensity will also be reset to
zero. The mode, intensity and time
settings will need to be re-made.
You may have accidentally
paused the stimulation
session by disconnecting
a pad.
Reconnect the electrode pads to
your body or re-connect the cord
and press the (+) to resume your
session.
35


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