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Problem Possible Cause Solution
No power or lights
to Revitive when it is
switched on.
AC Adapter not switched on
at the electrical socket or AC
Adapter not plugged into device
properly.
Check electrical socket power
is switched on and the AC Adapter
is plugged into the device correctly.
If still not working – contact your
authorised dealer.
Flat battery Plug device in an electrical socket
and charge battery or run using
wall power option.
Revitive is not
vibrating. REVITIVE IS NOT DESIGNED TO VIBRATE.
Revitive is not
"rocking".
It is the muscles in your legs
that cause the "rocking", the
IsoRocker® is a pivot.
The IsoRocker® will only rock
when increased to an intensity
which causes suicient calf muscle
contraction. It may be that you
cannot comfortably increase the
intensity high enough until you
get used to the sensation. It is
important that intensity is adjusted
to a level that is manageable.
The device is too far in front
of you.
Sit with your knees at a 90 degree
angle.
When Revitive is
rocking on a hard
floor it makes a
tapping noise.
Incorrect positioning of Revitive
or too high an intensity level.
Adjust the positioning of Revitive or
lower the intensity level to reduce
Revitive tapping. Alternatively use a
floor mat under Revitive to cushion
the sound.
My legs are aching
aer treatment.
You may have the
intensity
on too high a setting and your
muscles are being overworked.
Leave adequate time aer each
treatment to allow the muscles
to recover (just like aer vigorous
exercise!). On your next session
start on a lower setting (where
you can feel the mild electrical
stimulation and it is comfortable)
and reduce the duration until your
muscles have acclimatized to the
stimulation.
I have placed my feet
on the device but
am unable to see the
TENS symbol on the
control panel
TENS is only available through
the Electrode Pads.
Troubleshooting
34


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