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The unit has been manufactured using state-of-the-art production methods and has been tested several times
to ensure that it works properly. If malfunctions should occur, please check the unit as detailed in the list
below. Please inform your dealer if the unit is still not working correctly after all the function checks have been
performed.
Troubleshooting and customer service
Operational malfunctions
Please note that this troubleshooting table continues on the next pages
Malfunction Possible cause Checks Remedial measures Major
P01 Medium inlet probe defective
- Check:
- Probe resistance
- Connections of the probe cable
- Replace defective probe
- Renew connections
P02
Medium outlet sensor
defective
- Check:
- Probe resistance
- Connections of the probe cable
- Replace defective probe
- Renew connections
P04
Probe defective, ambient
temperature probe
- Check:
- Probe resistance
- Connections of the probe cable
- Replace defective probe
- Renew connections
P07
Probe defective, suction gas
temperature probe
- Check:
- Probe resistance
- Connections of the probe cable
- Replace defective probe
- Renew connections
P08
Probe defective, heat gas
temperature probe
- Check:
- Probe resistance
- Connections of the probe cable
- Replace defective probe
- Renew connections
PP1 "Low-pressure probe fault"
- Check:
- Probe resistance
- Connections of the probe cable
- Replace defective probe
- Renew connections
PP2 "High-pressure probe fault"
- Check:
- Probe resistance
- Connections of the probe cable
- Replace defective probe
- Renew connections
E01
High-pressure switch, high-
pressure alarm
In cooling mode:
Finned heat exchanger
blocked, dirty or exposed to
excessive sunlight? Condenser
fan or high-pressure switch
defective?
In heating mode:
Medium flow rate too low,
Medium temperature on
the plate heat exchanger too
high, High-pressure switch
defective.
In cooling mode:
Clear finned heat exchanger,
clean, shade, have condenser
fan checked by specialist
personnel, check high-
pressure switch.
In heating mode:
Check medium flow rate and
medium temperature, check
high-pressure switch
X
E02
Low-pressure probe low-pres-
sure alarm
In cooling mode:
Insufficient refrigerant,
Medium flow rate too low,
low-pressure switch defective.
In heating mode:
Insufficient refrigerant,
Finned heat exchanger
blocked or dirty? Evaporator
fan or low-pressure switch
defective?
In cooling mode:
Insufficient Refrigerant, check
medium flow rate and low-
pressure switch.
In heating mode:
Clear and clean finned heat
exchanger, have evaporator
fan checked by specialist
personnel, check low-pressure
switch.
X
37
37


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