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During transportation and storage, do not expose the device to mechanical stress, that may lead
to damage of the device and/or violation of the package integrity.
Keep the device package away from water and other liquids.
I V. BEFORE CONTACTING SERVICE CENTRE
Problem Possible cause Solution
The vacuum cleaner
does not work (does
not switch)
The appliance is unplugged Plug in the appliance
Cable or socket are damaged Contact service centre
No voltage supply in electrical
network
Plug in the vacuum cleaner to the
working outlet, check power supply in
electrical network
The appliance is un-
plugged spontane-
ously
Dust collection container is
overlled
Clean dust collection container
Filters are clogged Clean/remove lters
The appliance makes
a strong noise
Filters, nozzle, hose or telescop-
ic tube are partially clogged
Remove clogs
In case you didn’t manage to eliminate the defects, please, refer to the authorized service
centre.
V. PRODUCT WARRANTY
We warrant this product to be free from defects for a period of 2 years from the date of purchase.
If the appliance fails to operate properly within the warranty period and is found to be defective
in material or workmanship, we will repair or replace it free of charge. This warranty comes into
force only in case an original warranty service coupon with a serial article number and an ac-
curate impress of the company of the seller proves the purchase date. This limited warranty does
not cover damage caused by the failure to use this product for its normal purpose or in accord-
ance with the instructions on the proper use and maintenance of the product, or any kind of
repair works. Do not try to disassemble the appliance and keep all package contents. This war-
ranty does not cover normal wear of the appliance and its parts (lters, bulbs, non-stick coating,
gaskets, etc.).
The service life and the applicable product warranty period start on the date of purchase or the
date of manufacture (if the purchase date cannot be established).
You can determine the manufacture date by the serial number, located on the identication
label on the housing of the appliance. The serial number consists of 13 digits. 6th and 7th digits
of the serial number identify the month, 8th digit the year of manufacture.
The service life of the product, established by the manufacturer is 3 years from the date of
purchase, provided that the unit is used and maintained in accordance with the user manual and
applicable technical standards.
Environmentally friendly disposal (WEEE)
The packaging, user manual and the device itself shall be taken to the appli-
cable collection point for the recycling of electrical and electronic equipment.
Do not throw away the electronic waste to help protect the environment.
Old appliances must not be disposed with other household waste but must be
collected separately. Municipal disposal of recyclable wastes is free of charge.
The owners of old appliances are required to bring it to a waste facility centre.
With this little extra effort, you can help to ensure that valuable raw materials are recycled and
pollutants are treated as appropriate.
This appliance is labelled in accordance with European Directive 2012/19/EU – concerning used
electrical and electronic appliances (waste electrical and electronic equipment WEEE).
The guideline determines the framework for the return and recycling of used appliances as
applicable throughout the EU.
8


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