597822
157
Zoom out
Zoom in
Previous page
1/165
Next page
Build 31 v31.6.16 Beta
© 2007-2011 RED.COM INC. JUNE 22, 2011
156 156
APPENDIX H: POSSIBLE ERRORS, ISSUES AND SOLUTIONS
For errors or issues beyond those listed below, please contact support through our web site at
www.red.com/support.
Camera Shuts Down Upon Movement
Battery is not seated properly to the battery plate. Disengage and reengage the RED-BRICK to the BAT-
TERY PLATE.
Image Looks Soft
Re-adjust back focus and make certain the lens is properly collimated. Refer to BACK FOCUS under BA-
SIC OPERATION.
Menus Display Properly on LCD or EVF But Not on External Monitors
If after connecting the camera to an external monitor and the camera display is not shown completely on
the monitor display, go to MONITOR under SYSTEM MENU CONTROLS and try the following:
- Select PREVIEW and change setting between MENUS [DVI] or VIDEO [720p].
- Select PVW REFRESH (FORMERLY HD-SDI and change setting between 50.00 HZ or 59.94 HZ.
NOTE: If both a RED EVF and RED LCD are present, the HD-SDI and HDMI outputs will be forced to
1280 x 720 (with Surround View) irrespective of the Preview Output parameter setting. Menus or
frame guides will not appear.
Error Message: Black Shading - Calibration Failed Not Quite Sure What You Should Do.
If the CF card or REDMAG installed in the camera is full or is removed during the Black Shading Calibra-
tion, the following error will be displayed:
Check recording media/connections and reattempt Black Shading. If necessary, save media files to com-
puter, reformat CF card or REDMAG and perform the Black Shading Calibration again. Refer to APPEN-
DIX B: MANAGING DIGITAL MEDIA.
157


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Red One 31.6.16 - 2011 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Red One 31.6.16 - 2011 in the language / languages: English as an attachment in your email.

The manual is 12,63 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info