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Troubleshooting Guide
This table is a guide to fault finding. The fault may be a simple fix. If you have any doubts phone your dealer.
Symptom
Scooter does not move.
when power is switched on.
Steering is loose or wobbly when driven.
Vehicle behaves erratically when driven.
or judders or cuts out ?
• Short Range
Tip: To save the batteries, the scooter controller has a sleep mode, which is activated if the scooter is not used but
left switched on for some time. To reset, switch the scooter off and then on again.
Solution
Batteries flat - check level.
Is the charger connected?
Is Freewheel engaged?
Freewheel has been selected while power is on
Ensure freewheel is not selected; switch off and on
NB: The display may show the spanner symbol
and the number 5 indicating that freewheel has
been selected. 5
Check for tyre damage or punctures.
Damaged steering - contact dealer.
Loose seat - contact dealer.
Possible electronic problems - contact dealer.
Check tyres for damage.
Check batteries are fully charging.
Check vehicle moves easily in Freewheel
Additional Safety Information
Carrying Weight on the Vehicle
Handlebars Do not carry or attach anything to the handlebars. Anything attached to the handlebars will
affect the control of the vehicle.
Floor Area Do not use the floor area to carry things. Loose items may fall off and/or obstruct your
movement.
Other Precautions
Modifications Unauthorised modifications could result in injury or permanent damage. Such
modifications will invalidate any guarantees.
Other Items Only fit approved products or accessories. Contact your dealer for further information.
Child Safety
This product is designed to be operated by adults. Children should not be allowed to tamper with the controls
or play on the vehicle. Do not carry children as passengers. The product is designed for single person use
only. Keep all packaging well away from children. They could be harmed.
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