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PROmax Ranger Neo Plus Manual

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Chapter 9: WEBCONTROL 165 June 2022
5 To identify on the meter that it is connected to the webControl it shows this
icon on the top right corner.
► Password Recovery
If after changing the webControl password you forget it, click on “forgot
password?”. It opens a window with some instructions to reset the password.
Follow these steps:
A one-time temporary password will be emailed to you, so that you can log in
and modify your password.
1 Send an e-mail to the PROMAX technical assistance service
(promax@promax.es) with the following information:
Contact details: Full name, company name and address, phone number
and e-mail.
Internal number shown on the window.
Recovery code shown on the window.
2 Once this information is sent, it is checked and if everything is right, a
temporary password is sent back. Write this password on the box “temporary
password”. This password is for one time use.
3 If you have access to the main screen go to “Config” on the upper right
corner and click on “Change Password”.
4 A window will appear to change the password. Enter the temporary password
in the "Old password" box. Enter your new password in the "New password"
box and again in the "Repeat new password" box. Press OK.
NOTE: There are many ways to connect to the meter from an external network.
If you have follow these instructions and you fail to connect the
webControl, please contact PROMAX technical assistance and we will help
you (promax@promax.es).
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