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Troubleshooting
Problem Possible Cause Solution
The electric knife will
not operate.
The electric knife is not
connected to the mains
power supply.
Either the On/Off switch or
the security switch are not
being pressed.
Plug in and switch on the
electric knife at the mains
power supply.
Press the On/Off switch and the
security switch simultaneously to
begin operation. If either or both
buttons are released, the electric
knife will cease operation.
The blades are not
secure or will not stay in
the attachment slots.
The blades have been
inserted upside down.
Insert the blunt end of the
blade attachments into the
attachment slots; push in until
they click into place.
There is a wide gap
between the blades and
food is lost during cutting.
The blades are not fastened
together correctly.
Fasten the blades together
following the instructions in the
section entitled ‘Assembling the
Electric Knife’; make sure the
rivet head on one blade slides
into the slot on the other.
The blades will not
move when in contact
with ingredients.
Something is jammed or
obstructing the blades.
Switch off and unplug the
electric knife from the mains
power supply and leave to
cool fully. Remove the blade
attachments following the
instructions in the section
entitled ‘Assembling the
Electric Knife’ and remove the
obstruction from the electric
knife main body.
Storage
Remove the blade attachments by pressing the blade eject button and carefully pull them
out using the safety grips.
Check that the electric knife is cool, clean and dry before storing in a cool, dry place.
Specications
Product code: EK4643P
Operating voltage: 220 - 240 V ~ 50/60 Hz
Power output: 150 W
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