Manual Precor EFX 423 (page 39 of 91) (English)

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Precision Series / Energy Series Elliptical Fitness Crosstrainer Owner's Manual: EFX 425 / 423 / 225 / 222 / 221 34

Troubleshooting Heart Rate

Readings

If your heart rate readings look wrong, or if you do not

see any readings at all, check the following list for

possible causes. If the solutions in this list do not solve

the problem, contact your dealer or Precor Customer

Support.

No Heartbeat Icon or Heart Rate Display

The heart rate sensors may not be in secure contact

with your skin. Try the following solutions.

For touch-sensitive grips:

 Make sure that your hands grasp the

touch-sensitive grips continuously and firmly (but

not tightly) for at least five to ten seconds.

 Check that the palms of your hands are not

covered with any sort of salve, rub, or lotion. If they

are, wash them.

 Check that your hands are not too dry. If they are,

moisten them slightly.

For a chest strap:

 Make sure the strap is fastened, positioned, and

moistened correctly.

 Make sure the strap is compatible with the

equipment. It must be a 5 kHz strap. Heart rate

straps that function at other frequencies, and

Bluetooth-based straps, are not compatible with

this equipment.

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Precor EFX 423 Manual

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