534698
48
Zoom out
Zoom in
Previous page
1/54
Next page
4. Troubleshooting
UP! 3D Printer User Manual 47
8. Troubleshooting
Problem or error
message
Solution
No power
Verify power cord is securely plugged in.
Extruder or platform
fails to reach
operating temperature
1. 1. Verify printer has initialized. if not, initialize
the printer
2. 2. Heater is damaged, replace the heater
Material not extruding
Material is stuck in the extruder. See 3.3.3
Maintain (Extrude)
The gap is too wide between the bearing and wire
feed rollers.
Cannot communicate
with printer
1. Make sure the USB cable is connected to the
printer, and to the PC
2. Unplug the USB cable, then plug in again.
3. Reset the printerpower off then power on.
4. Restart the PC
Others
Contact Technical Support : Support@pp3dp.com
Solution for "Winusb.dll not found" problem
If you encounter a Winusb.dll not found‖ error message, please follow the
steps below:
Option 1: Uninstall Older Driver and Automatically Install New Driver
1. Open the Windows control panel, go to the ―System Properties‖ dialog box,
then select the ―Hardware‖ page.
48


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for PP3DP Up Plus at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of PP3DP Up Plus in the language / languages: English as an attachment in your email.

The manual is 4,02 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info