Manual Polycom SoundStation IP 4000 (page 18 of 25) (English)

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User Guide

SoundStation

IP 4000 SIP 3.0

SoundStation

IP 4000 for SIP

USER GUIDE

SoundStation

IP 4000 SIP

January, 2008

Optional Features ..................................... 17

Text Messaging ....................................................................17

Presence / Status / Buddy Lists ...........................................18

Troubleshooting ........................................ 20

Safety and Compliance ............................... 21

Part 15 Rules .......................................................................21

Class B Digital Device or Peripheral ....................................21

Modications ........................................................................22

Installation Instructions ........................................................22

Plug Acts as Disconnect Device ..........................................22

Industry Canada (IC) ...........................................................22

CE Mark ...............................................................................22

VCCI ....................................................................................22

RRL ......................................................................................22

Polycom Limited Warranty

and Limitation Liability .............................. 23

Exclusions ................................................ 23

Warranty Exclusive .................................... 23

Service Agreements ................................... 24

Limitations of Liability ............................... 24

Disclaimer ................................................ 24

Governing Law ......................................... 24

Thank you for choosing the SoundStation

IP 4000 SIP. This conference phone

provides multi-person audio conferencing

capabilities for small to medium

conference rooms within a Session

Initiation Protocol (SIP) internet protocol

telephony system. In this User Guide you

will ﬁnd everything you need to quickly

use your new phone. Be sure to verify

with your system administrator that your

network is prepared for conﬁguring your

SoundStation

IP 4000 SIP phone. As

well, be sure to read the Parts List and

the Safety and Compliance section in

this guide before you set up and use the

SoundStation

IP 4000 SIP phone.

Introduction

Parts List

The following items are included in your

SoundStation

IP 4000 SIP package.

Check this list before installation to ensure

that you have received each item. If you

are missing any items, please contact your

SoundStation

IP 4000 SIP reseller.

Polycom SoundStation

IP 4000 SIP

Network Cable

Quick Start GuideExternal Microphones

(optional)

Power Interface Module

Power Cord

Power Adapter

Console Cable

Installing SoundStation

IP 4000 SIP

This section provides basic installa-

tion instructions and information for

obtaining the best performance with the

SoundStation

IP 4000 SIP phone. If you

require additional information or assis-

tance with your new phone, please contact

your system administrator.

The SoundStation

IP 4000 SIP User

Guide includes regulatory compliance

information that your system administra-

tor should review and can also be found at

www.polycom.com.

Connecting Network and Power Source

AC Power Option

Power interface module

Power adapter

Network cable

Power cable

Console cable

External

microphones

(optional)

Call Hold and Resume

During a call, press the Hold soft key. The

call will be placed on hold and this will be

indicated on the display. The three LEDs

will blink red to indicate that a call is on

hold. Press the Resume soft key to retrieve

the call.

Multiple Calls on Hold

If multiple calls are on hold, use the arrow

keys to switch between the calls then press

the Resume soft key to retrieve the desired

call. If more than one call is on hold, an

indication will appear on the display, for

example “2/3” shows that this is the second

call out of three calls.

During a call, press . The three LEDs

on the phone glow red to indicate that the

other party (parties) cannot hear you.

If you are using external microphones,

press the key on the phone or the

microphones.

You can still hear all other parties while

Mute is enabled.

To turn off Microphone Mute, press

again.

Microphone Mute

General Key Use

To navigate through menus and to enter data,

these are useful tips:

1. Use or the Next and Prev soft

keys to scroll through lists. In some

lists the and keys can

be used as “Page Up” and “Page

Down”.

2. Many soft keys can only be ac-

cessed by pressing the More soft key.

3. Press to exit from any menu.

4. To enter text using the dial pad,

press the number keys one or more

times. For example, for ‘A’ press

‘2’ and for ‘C’ press ‘222’. When

in text entry mode the display title

will show whether keys will gener-

ate numbers (1), upper-case (A) or

lower-case (a) characters and the

1/A/a soft key can change this.

Local Conferencing

You can create a conference with two other

parties using the phone’s local conferencing

feature.

1. Place a call to the ﬁrst party.

2. Press the Confrnc soft key to create

a new call (the active call is placed

on hold).

3. Dial the phone number of the

second party or use the arrow keys

to access speed dial numbers or the

missed call list, or use the Features

menu to access placed and received

call lists. From one of these lists

press the Dial soft key.

4. When the second party answers,

press the Confrnc soft key again to

join all parties in the conference,

or press the Split soft key to put

the ﬁrst call on hold and keep the

second call as the active call.

A conference may be created at any time

between an active call and a call which is

on hold by pressing the Join soft key.

Ending the call on the conference

originator’s phone will not end the

conference, the other two parties can

continue to talk

Splitting a Conference

When a conference has been estab-

lished, a Split soft key is available.

Pressing this key will split the confer-

ence into two calls on hold.

Transferring a Call

1. During a call, press the Trnsfer soft

key (the active call is placed on

hold).

2. Dial the number to which you want

to transfer the call or use the arrow

keys to access speed dial numbers

or the missed call list, or use the

Features menu to access placed and

received call lists. From one of

these lists press the Dial soft key.

3. Press the Trnsfer soft key again or

hang up to complete the transfer.

This can be done as soon as the

ringback sound is heard or you can

wait until the third party answers

and talk to them before completing

the transfer. Press the Split soft key

to put the ﬁrst call on hold and keep

the second call as the active call.

Transfer may be cancelled during estab-

lishment by pressing the Cancel soft key.

The original call is resumed.

Call Timer

Call progress on an active call is monitored

through a local call timer. This is visible

within the active call window on the display.

A blind transfer (without consultation)

can also be supported by pressing the

Blind soft key.

To view and change Presence settings:

1. Press

Hold

Del

Sel

Conference

1 3

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

OPER

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Messages

Do Not Disturb

ABC

DEF

MNOJKLGHI

TUV

WXYZ

OPER

PQRS

and select Features

and Presence.

2. Choose My Status to change your

own status.

3. Choose Buddy Status to monitor

the status of the contacts within

your buddy list.

4. Choose Privacy List to see which

phones are allowed to “watch”

your phone abd which phones are

blocked from “watching” your

phone.

1. Press the Buddies soft key on the

idle display to get to the Buddy

Status screen or press

Hold

Del

Sel

Conference

1 3

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

OPER

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Messages

Do Not Disturb

ABC

DEF

MNOJKLGHI

TUV

WXYZ

OPER

PQRS

and select Features, Presence,

Buddy Status.

2. Press More.

3. Press Add.

4. Enter the number of the buddy, for

example, 7778.

5. Press Submit.

If the buddy is added successfully, you

are able to scroll to it on the Buddy Status

screen.

Any contacts added through the buddy list

will appear in as a contact in Microsoft

Ofﬁce Communicator and Windows

Messenger.

To add a contact in the buddy list:

Your phone can be conﬁgured to work with Microsoft® Ofﬁce Live Communications

Server and communicate with others using Microsoft® Ofﬁce Communicator and

Windows Messenger. Contact your system administrator to ﬁnd out.

LAR PURPOSE, SATISFACTORY

QUALITY, CORRESPONDENCE WITH

DESCRIPTION, AND NON-INFRINGE-

MENT, ALL OF WHICH ARE EX-

PRESSLY DISCLAIMED. POLYCOM

NEITHER ASSUMES NOR AUTHO-

RIZES ANY OTHER PERSON TO AS-

SUME FOR IT ANY OTHER LIABILITY

IN CONNECTION WITH THE SALE,

INSTALLATION, MAINTENANCE OR

USE OF ITS PRODUCTS.

Please contact your Polycom Authorized

Reseller for information about service

agreements applicable to your product.

LIMITATION OF LIABILITY. TO THE

FULL EXTENT ALLOWED BY LAW,

POLYCOM EXCLUDES FOR ITSELF

AND ITS SUPPLIERS ANY LIABILITY,

WHETHER BASED IN CONTRACT OR

TORT (INCLUDING NEGLIGENCE),

FOR INCIDENTAL, CONSEQUEN-

TIAL, INDIRECT, SPECIAL, OR

PUNITIVE DAMAGES OF ANY KIND,

OR FOR LOSS OF REVENUE OR

PROFITS, LOSS OF BUSINESS, LOSS

OF INFORMATION OR DATA, OR

OTHER FINANCIAL LOSS ARISING

OUT OF OR IN CONNECTION WITH

THE SALE, INSTALLATION, MAIN-

TENANCE, USE, PERFORMANCE,

FAILURE, OR INTERRUPTION OF

ITS PRODUCTS, EVEN IF POLYCOM

OR ITS AUTHORIZED RESELLER

HAS BEEN ADVISED OF THE POS-

SIBILITY OF SUCH DAMAGES, AND

LIMITS ITS LIABILITY TO REPAIR,

REPLACEMENT, OR REFUND OF THE

PURCHASE PRICE PAID, AT POLY-

COM’S OPTION. THIS DISCLAIMER

OF LIABILITY FOR DAMAGES WILL

NOT BE AFFECTED IF ANY REMEDY

PROVIDED HEREIN SHALL FAIL OF

ITS ESSENTIAL PURPOSE.

Service Agreements

Limitations of Liability

Some countries, states, or provinces do

not allow the exclusion or limitation of

implied warranties or the limitation of

incidental or consequential damages for

certain products supplied to consumers,

or the limitation of liability for personal

injury, so the above limitations and exclu-

sions may be limited in their application to

you. When the implied warranties are not

allowed to be excluded in their entirety,

they will be limited to the duration of the

applicable written warranty. This warranty

gives you speciﬁc legal rights which may

vary depending on local law.

Disclaimer

Governing Law

This Limited Warranty and Limitation of

Liability shall be governed by the laws of

the State of California, U.S.A., and by the

laws of the United States, excluding their

conﬂicts of laws principles. The United

Nations Convention on Contracts for the

International Sale of Goods is hereby

excluded in its entirety from application to

this Limited Warranty and Limitation of

Liability.

Pan-American Copyright Conventions.

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Polycom SoundStation IP 4000 Manual

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