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Unsatisfactory washing results.
Heavily-contaminated laundry.
Wrong amount of detergent
Select a suitable programme.
Choose the proper amount of
detergent ( look at the information
on the packaging of your detergent).
Abnormal noise/severe vibrations
Check that
the transport protection has been
removed.
the appliance is installed and
adjusted properly.
any metal objects are in the drum.
If the appliance has a malfunction not noted on the schedule above or if you have
checked all items on the above schedule but the problem still exists, please contact
the aftersales service.
6.2 Error codes
Code
Meaning
Cause(s)
Strategy
Water supply error.
1. The proper water level has not been
reached within 4 minutes.
1. Check the water supply (tap
opened?); otherwise contact the
aftersales service.
Imbalance error.
1. Load is too low.
2. Appliance is not levelled
horizontally.
3. The laundry has accumulated at one
side of the drum.
4. Laundry which cannot be spaced is
in the drum.
1. Load the appliance properly.
2. Align the appliance horizontally.
3. Space the laundry.
4. Remove the pieces which cannot be
spaced.
5. Otherwise contact the aftersales
service.
Water drain error.
1. The water is not drained completely
within 6 minutes.
1. Contact the aftersales service.
Overflow.
1. Overflow occurs.
1. If F24 is displayed, the drain pump is
running to drain the water.
2. Contact the aftersales service.
61


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