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6. Trouble shooting
DANGER! Never try to repair the appliance yourself. Improper
repairs or manipulating of the electric components of the appliance can
endanger the life and health of the user. RISK OF ELECTRIC SHOCK!
RISK OF FIRE!
6.1 Checklist
MALFUNCTION
POSSIBLE CAUSE
MEASURE
The appliance does not work at all.
The plug of the appliance is not
connected to the socket.
The plug has become loose.
The socket is not supplied with
energy.
The fuse is switched off.
The voltage is too low.
Check the corresponding socket by
connecting it with another appliance.
Check the fuse box.
Compare the data on the model
plate with the data of your energy
supplier.
Programmes are not started.
Door is not closed properly.
No water supply.
START/PAUSE button is pressed.
POWER is not pressed.
Close the door.
Check the water supply.
Check your settings.
Faulty heating.
Heater defective.
The appliance can wash but not
heat. Contact your aftersales service
immediately.
Water leakage.
Connectors of the hoses are not
watertight.
Drain pump is blocked.
Check the hoses.
Clean the outlet hose.
Check the drain pump.
Indicators/display do not work.
No energy supply.
Circuit board damaged.
Wiring harness damaged.
Check the energy supply; otherwise
contact your aftersales service.
Some detergent left in the container.
Accumulated, damp detergent.
Clean the container. Use liquid
detergents. Use detergents suitable
for washers.
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