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En
Remote control
USB interface
Symptom Remedy
Cannot be remote controlled. Try replacing the batteries in the remote control (see Loading the batteries on page 8).
• Be sure to operate within 7 m (23 feet) and a 30º angle of the remote sensor on the front panel (see
Operating range of remote control unit on page 26).
• Check that there are no obstacles between the receiver and the remote control.
• Make sure that there is no fluorescent or other strong light shining on to the remote sensor.
• Check the connections of the CONTROL IN jack (see Operating other Pioneer components with this
receiver’s sensor on page 79).
Other components can’t be
operated with the system
remote.
• If the battery ran down, the preset codes may have been cleared. Re-enter the preset codes.
• The preset code may be incorrect. Redo the procedure for entering preset codes.
The SR cable is connected, but
the connected components
can’t be operated with the
remote.
• Reinsert the SR cable, making sure it’s connected to the right jack (see Using this receiver with a
Pioneer flat panel TV on page 63).
• Make sure that there is an analog or HDMI connection between the units. This is necessary for the
SR feature to work.
• Check that the other component is made by Pioneer. The SR feature only works with Pioneer
equipment.
Symptom Remedy
USB mass storage device is
not recognized by the receiver.
• Try switching the receiver off, then on again.
• Make sure you have completely inserted the USB connector to this receiver.
• Check that the memory format is FAT16 or FAT32 (FAT12, NTFS and HFS are not supported).
• USB devices with an internal USB hub are not supported.
USB ERR3 shows in the display
when connecting a USB
device.
• If this message continues to appear after going through all the checks in Important on page 53 of
Connecting a USB device, take the unit to your nearest Pioneer authorized service center or your
dealer for servicing.
Can’t play audio files. • The WMA or MPEG-4 AAC files were recorded using DRM (digital rights management), or the bit
rate/sampling rate is not compatible (see Compressed audio compatibility on page 54). This is not a
malfunction.
VSX-1018AH_KU.book Page 85 Monday, March 10, 2008 4:51 PM
85


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