Manual Philips scf 870 (page 15 of 100) (English, German, Dutch, French)

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Problem Possible cause Solution

The ingredients

are not heated up

completely.

The pieces in the jar

are too big, there is

too much food in the

jar or you have not

steamed the food long

enough.

Cut the food into smaller pieces (2-3cm), decrease

the amount of food in the jar or select a longer

steaming time (max. 20 minutes). Check the recipe

booklet and/or the table in chapter ‘Ingredients and

steaming times’ to make sure that you select the

correct steaming time for the ingredients you want

to steam or the recipe you want to prepare.

The appliance

does not steam.

You have not put

water in the appliance.

Switch off the appliance and put the right amount

of water in the appliance.

You have not put the

jar on the motor unit

in the correct position.

Place the jar on the appliance in the correct

position (see section ‘Steaming’ in chapter ‘Using the

appliance’).

Steaming takes

too long or the

steam function

does not work at

all.

There is too much

scale in the water tank.

Descale the water tank. See chapter ‘Cleaning and

maintenance’, section ‘Descaling’.

Steam is coming

out of the lling

opening.

The lid of the lling

opening is not closed

properly.

Close the lid of the lling opening properly (‘click’).

The steam outlet on

the motor unit is

blocked by food or by

scale.

Clean the steam outlet with a pointy object without

damaging the seal and follow the descaling

instructions in the future. See chapter ‘Cleaning and

maintenance,’ section ‘Descaling’.

The steam hole in the

lid is blocked.

Clean the steam hole in the lid properly.

The steaming light

goes on again after

the steaming

process is nished.

After some time,

the appliance

buzzes again.

You have

accidentally left the jar

on the base for more

than 10 minutes

without switching off

the appliance.

Switch off the appliance within 10 minutes after the

steaming process is nished and then blend the

food or remove it from the jar.

The blade unit or

motor unit is

blocked.

There is too much

food in the jar.

Switch off the appliance and process a smaller

quantity. Do not ll the jar beyond the top edge of

the green blade unit.

The motor unit

gives off an

unpleasant smell

during the rst

few times of use.

This is normal. If the appliance continues to give off this smell after

you have used it a few times, check whether the

processing quantity and processing time are correct.

See chapter ‘Ingredients and steaming times’.

 15

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Philips scf 870 Manual

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