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Question Answer
Why does the LINK
light ash red?
It ashes red because there is no connection. The parent unit may be out
of range of the baby unit or may be set to a different channel than the
baby unit. Check if the parent unit and the baby unit are both set to the
same channel. If they are, put the parent unit in a different place, closer
to the baby unit. If they are not, set both units to the same channel and
wait 10-30 seconds for the connection to be established.
Why does the parent
unit beep?
What you hear is the link alert. It indicates that there is no connection
between the baby unit and the parent unit. The parent unit may be out
of range of the baby unit or may be set to a different channel than the
baby unit. Check if the parent unit and the baby unit are both set to the
same channel. If they are, put the parent unit in a different place, closer
to the baby unit. If they are not, set both units to the same channel and
wait 10-30 seconds for the connection to be established.
Why does the parent
unit react too slowly
to the baby’s sounds?
Set the microphone sensitivity on the baby unit to a higher level and/or
move the baby unit closer to the baby. Make sure the baby unit is at least
1 metre/3 feet away from the baby.
Why does the parent
unit react too quickly
to other sounds?
Set the microphone sensitivity on the baby unit to a lower level and/or
move the baby unit closer to the baby. Make sure the baby unit is at least
1 metre/3 feet away from your baby.
Why can’t I establish a
connection?
The units may be set to different channels. Set both units to the same
channel and wait 10-30 seconds for the connection to be established.
The baby unit may be out of range of the parent unit or there may be
too many walls and/or ceilings between the two units. Try a different
location or reduce the distance between the two units.
Why is the
connection lost every
now and then?
The parent unit is probably close to the boundaries of the operating
range. Put the parent unit closer to the baby unit in a place where it has
better reception. Please note that it takes about 30 seconds before the
connection is re-established when you move one or both of the units.
The baby unit may be out of range of the parent unit or there may be
too many walls and/or ceilings between the two units. Try a different
location or reduce the distance between the two units.
Why do I get
interference on the
parent unit?
You may get interference when the parent unit is out of range of the
baby unit. The parent unit may also be too close to a window and pick
up interfering signals through this window. Move the parent unit away
from the window.
Interference also occurs if there are too many walls or ceilings between
the parent unit and the baby unit. Put the parent unit in a different place,
closer to the baby unit. Also make sure the units are well away from
mobile or cordless phones, radios or TVs.
Why do I hear noise
or a scratching sound?
There may be interference from another appliance or baby monitor.
Switch both units to another channel. Make sure both units are set to
the same channel.
The parent unit may be too close to a window, causing it to pick up
signals from other appliances or baby monitors. Move the unit away from
the window.
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