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Problem Possible cause Solution
All intensity lights
go on alternately.
The appliance
needs to be reset.
To reset the appliance, switch off the appliance and switch it
on again. If the intensity lights continue to go on alternately,
contact the Consumer Care Centre in your country, your
Philips dealer or a Philips service centre.
All intensity
lights are blinking
simultaneously.
The appliance is
defective.
Contact the Consumer Care Centre in your country, your
Philips dealer or a Philips service centre.
The appliance
produces a strange
smell.
The body
attachment and/or
the lter glass is
dirty.
Clean the body attachment and the light exit window
carefully. If you are unable to clean the body attachment
properly, contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre to replace the
body attachment.
You have not
shaved the area
to be treated
properly.
If there are hairs on the area to be treated, these hairs may
get burnt when you use the appliance. As a result, you notice
a strange smell. Shave the area to be treated properly before
you use the appliance. If shaving causes skin irritation, trim
hairs as short as possible and use the Lumea Essential at a
comfortable setting.
You stored the
appliance in a
dusty environment.
Clean the appliance and the body attachment (see chapter
‘Cleaning and maintenance’).
The skin feels
more sensitive
than usual during
treatment.
The light intensity
you have chosen
is too high.
Check the skin/hair colour table before each use, to ensure
you select the right light intensity for each treatment. If
necessary, select a lower light intensity.
You did not shave
the areas to be
treated.
Shave the areas to be treated before you use the appliance.
If shaving causes skin irritation, trim hairs as short as possible
and use the Lumea Essential at a comfortable setting.
The light exit
window is broken.
If the light exit window is broken, do not use the appliance
anymore, to avoid the risk of skin reactions. Contact the
Consumer Care Centre in your country, your Philips dealer
or a Philips service centre.
I experience an
unacceptable pain
sensation when I
use the appliance.
You did not shave
the areas to
be treated
Shave the areas to be treated before you use the appliance.
If shaving causes skin irritation, trim hairs as short as possible
and use the Lumea Essential at a comfortable setting.
You treated an
area for which the
appliance is not
intended.
You must not use the appliance on your face, inner labia,
vagina, anus, nipples and areolas. Men must not use it on
their face or scrotum.
You have used a
light intensity that
is too high for you.
Reduce the light intensity to a level that is comfortable for
you. See chapter ‘Preparing for use’, section ‘Light intensity’.
ENGLISH22
22


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