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Occasional breaking of music streaming
Do one or all of the following:
Move AW5000 closer to your Wi-Fi router.
Remove any obstacles between AW5000
and your Wi-Fi router.
Avoid using Wi-Fi channel which is
overlapped by the nearby Wi-Fi network.
Check if your network speed is fast enough
(in cases where multiple devices share the
samerouter,thewirelessperformancemay
be affected). Turn off the other devices
connected to your home router.
Enable the Quality of Service (QoS)
option (if available on the Wi-Fi router).
Turn off other Wi-Fi routers.
Music streaming failed with PC/Mac
Temporarilydisabletherewalland
security software to see whether it blocks
the ports that the media sharing software
(Media Manager) uses to stream content.
See the help documentation of your
rewallandsecuritysoftwareonhowto
unblock the ports used by wireless media
sharing.
When you use iPod Touch/iPhone/iPad/PC/
Macformusicstreaming,ifthemusicplay
breaksorstops,trytorestartyouriPod
Touch/iPhone/iPad,mediasharingsoftware,
or AW5000.
Video streaming or FTP downloads may
overload your router and therefore may
cause interruptions during music streaming.
Try to reduce the load of your router.
The power/status indicator remains red. What
can I do?
You need to recover the device with an
Ethernet cable.
1 Make sure that your router is connected to
the Internet.
2 Connect the device to the router through
an Ethernet cable.
3 Waitforautomaticrecoveryofthedevice,
which may take up to 10 minutes.
29


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