450200
25
Zoom out
Zoom in
Previous page
1/170
Next page
Problem Possible cause Solution
The ‘ready to ash’ light is
green but the appliance
does not produce a ash
when I press the ash
button.
The appliance
needs to be reset.
To reset the appliance, switch off the appliance and
switch it on again. If the ‘ready to ash’ light is green
but the appliance still does not produce a ash when
you press the ash button, contact the Consumer
Care Centre in your country, your Philips dealer or a
Philips service centre.
The appliance becomes
warm during use.
This is normal. No action required.
The appliance does not
show light intensity 1
when I switch it on.
The appliance
needs to be reset.
To reset the appliance, switch it off and on again. If the
appliance still does not show light intensity 1, contact
your Customer Care Centre, your Philips dealer or a
Philips Service Centre.
The appliance produces a
strange smell.
The removable
window is dirty.
Clean the removable window carefully. If you
are unable to clean the removable window
properly, contact the Consumer Care Centre in your
country, your Philips dealer or a Philips service centre
to replace the removable window.
You have not
shaved the area
to be treated
properly.
If there are hairs on the area to be treated, these
hairs may get burnt when you use the appliance. As
a result, you notice a strange smell. Shave the area to
be treated properly before you use the appliance. If
shaving causes skin irritation, trim hairs as short as
possible and use a comfortable setting.
You stored the
appliance in a
dusty environment.
The strange smell disappears after a few ashes.
The skin feels more
sensitive than normal
during treatment.
The light intensity
you use is too high.
Check if you have selected the right light intensity. If
necessary, select a lower light intensity.
You did not shave
the areas to be
treated.
Shave the areas to be treated before you use the
appliance. If shaving causes skin irritation, trim hairs as
short as possible and use a comfortable setting.
The lter glass
in the light exit
window is broken.
If the lter glass in the light exit window is broken,
do not use the appliance anymore. Contact the
Consumer Care Centre in your country, your Philips
dealer or a Philips service centre.
The appliance is
defective.
Contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
I experience an
unacceptable pain
sensation when I use the
appliance.
You did not shave
the areas to
be treated
Shave the areas to be treated before you use the
appliance. If shaving causes skin irritation, trim hairs as
short as possible and use a comfortable setting.
ENGLISH 25
25


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips Lumea SC2001 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips Lumea SC2001 in the language / languages: English, German, Dutch, French, Italian, Portuguese, Spanish as an attachment in your email.

The manual is 8,14 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info