450200
24
Zoom out
Zoom in
Previous page
1/170
Next page
Problem Possible cause Solution
The wall socket is
not live.
Connect another appliance to the wall socket to check
if the wall socket is live. If the socket is live but the
appliance still does not charge, contact the Consumer
Care Centre in your country, your Philips dealer or a
Philips service centre.
The adapter is not
inserted properly
into the wall
socket and/or the
small plug is not
inserted properly
into the appliance
socket.
Make sure the adapter is inserted properly into the
wall socket and/or the small plug is inserted properly
into the appliance socket.
The appliance is
broken.
Contact the Consumer Care Centre in your country,
your Philips dealer or a Philips service centre.
I have switched on the
appliance but I cannot
increase or decrease the
light intensity.
The appliance has
to be reset.
To reset the appliance, switch off the appliance and
then switch it on again. If you still cannot adjust the
light intensity, contact the Consumer Care Centre in
your country, your Philips dealer or a Philips service
centre.
The ‘ready to ash’ light
does not go on when I
place the appliance on
the skin.
You have not put
the removable
window with
safety ring
properly on the
skin.
Place the appliance perpendicularly onto the skin in
such a way that all contact switches touch the skin.
Then check if the ‘ready to ash’ light is on and press
the ash button.
If this does not work, place the appliance on a part
of your body where it is easy to establish full skin
contact, for example on your lower arm.Then check
if the ‘ready to ash’ light works. If the ‘ready to ash’
light still does not go on when you place the appliance
on the skin, contact the Consumer Care Centre in
your country, your Philips dealer or a Philips service
centre.
The safety ring is
dirty.
Clean the safety ring carefully. If you are unable
to clean the safety ring properly, contact the
Consumer Care Centre in your country, your Philips
dealer or a Philips service centre to replace the
ash screen.
The ‘ready to ash’ light
does not go on when
I place the removable
window on my skin, but
the cooling fan works.
The overheat
protection has
been activated.
When the overheat protection has been activated,
the fan still works. Do not switch off the appliance
and let it cool down for approx. 15 minutes before
you continue to use it. If the ‘ready to ash’ light still
does not go on when you place the appliance on
the skin, contact the Consumer Care Centre in your
country, your Philips dealer or a Philips service centre.
ENGLISH24
24


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips Lumea SC2001 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips Lumea SC2001 in the language / languages: English, German, Dutch, French, Italian, Portuguese, Spanish as an attachment in your email.

The manual is 8,14 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info