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Problem Solution
You may need to reattach or replace the brush
head.
I feel a tickling
sensation when I
use the Sonicare.
You may experience a slight tickling/tingling
sensation when you use the Sonicare for the rst
time. As you become accustomed to brushing
with the Sonicare, this sensation diminishes.
The brush head
rattles when I use
the Sonicare.
The Sonicare should produce a gentle hum during
operation. Tighten the brush head nut to eliminate
excessive rattling. If the rattling does not stop, you
may need to replace the brush head.
Make sure you remove the travel cap before you
switch on the appliance.
The brush head
chatters against
my teeth.
You can avoid this by keeping the brush head
properly oriented, with the brush head placed on
the gumline at an angle of 45 degrees.
Brushing seems
less powerful.
You may need to recharge the Sonicare.
The Easy-start feature may be active and needs to
be deactivated (see chapter ‘Features’).
You may need to clean the brush head.
You may need to replace the brush head.
The Sonicare gives
off an unpleasant
smell.
You may need to clean the appliance. Clean the
handle, brush head and charger thoroughly (see
chapter ‘Cleaning’).
You may need to replace the brush head.
 17
17


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