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Problem Possible cause Solution
The pivoting
cooling head of
the leg skin
cooler does
not move.
The pivoting
cooling head is
frozen.
Pass the skin cooler over your leg
a few times to make it pivot again.
Always make sure the outside of
the skin cooler is completely dry
before you freeze it.
It is not
possible to
remove the
epilating head.
You did not
move the
epilating head in
the right
direction.
Press the release button and move
the epilating head in the direction
of the arrow to remove it. (Fig. 12)
It is not
possible to
remove the
shaving head
(HP6502 only).
You did move
the shaving
head in the right
direction.
Press the release button and move
the shaving head in the direction
of the arrow to remove it. (Fig. 12)
Reduced
shaving
performance
(HP6502 only).
The shaving
head is dirty.
Switch off the appliance, unplug it
and remove the shaving head.
Then clean the cutter unit and the
shaving head with the cleaning
brush supplied. Remove any hairs
that are stuck under the trimmers.
The cutter unit
is damaged or
worn.
Replace the cutter unit.
Stronger skin
irritation than
usual after
shaving
(HP6502 only).
The cutter unit
is damaged or
worn.
Replace the cutter unit.
ENGLISH16
16


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