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Problem Possible cause Solution
The epilating
head did not
touch the skin.
Make sure both the epilating head
and the skin cooler are in proper
contact with your skin during
epilation.
You moistened
your skin with
water or a
cream or other
skincare
product prior to
epilation.
Make sure your skin is entirely dry
and free from grease. Do not put
any cream, body milk or other
skincare product on your skin
before you start to epilate.
The sensitive
area cap was on
the appliance
when you
epilated your
legs.
Only use the sensitive area cap to
epilate your underarms and bikini
line.
The appliance
has been
moved over the
skin too fast.
Move the appliance over the skin
at a moderate speed.
The appliance
does not work.
The socket to
which the
appliance is
connected is
not live.
Make sure the socket you use is
live. If you use a socket in a
bathroom cabinet, you may need
to switch on the light to activate
the socket.
The appliance is
not switched
on.
Switch on the appliance.
ENGLISH14
14


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