Manual Philips HD7872 Senseo Twist (page 20 of 110) (English, German, Dutch, Danish, French, Norwegian)

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Problem Solution

I cannot open the lid. A vacuum may have temporarily formed under the lid. Switch off the

machine. Pull up the lever and wait 24 hours before you open the lid.You

may need to use quite some force.

Make sure that you do not move the SENSEO

machine. Moving the

machine, placing it outdoors or in a cool or cold environment does not

accelerate the unlocking of the lid.

For this not to happen again, always make sure that the pod holders are

clean and that the sieve in the centre of the pod holders is not clogged.

The coffee machine

produces less coffee

than before.

Perhaps the sieve in the centre of the pod holder is clogged. If this is the

case, unclog the sieve by rinsing the pod holder under a running tap. Use a

washing-up brush to clean the sieve, if necessary.

Descale the machine (see chapter ‘Descaling’).

I cannot close the lid

properly.

Check if a used coffee pod is sticking to the water distribution disc. If this is

the case, remove the used pod.

Check if you used the correct pod holder. Use 2 pods in combination with

the deeper 2-cup pod holder qq.

The SENSEO

coffee

is not strong enough.

Make sure that you have selected the coffee strength that you prefer. You

can choose between regular and strong coffee. You can also increase or

decrease the coffee strength by setting your preferred amount of coffee

with the personal coffee memory function (HD7872 only).

Make sure that you have used the correct number of pods and have

pressed the right button. Use 2 pods in combination with the 2-cup pod

holder qq and the 2-cup button qq.

Make sure that you have placed the coffee pod or pods properly in the

centre of the pod holder, to prevent water from escaping along the edge

of the pod or pods. When you use two coffee pods on top of each other,

make sure that the convex sides of both pods point downwards and press

the pods lightly into the pod holder.

Make sure that you have not used the same coffee pod twice by accident.

Make sure that the coffee in the pod is evenly distributed.

If you prefer a more robust avour, SENSEO

coffee pods with a stronger

blend are available.

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