Manual Philips HD7872 Senseo Twist (page 18 of 110) (English, German, Dutch, Danish, French, Norwegian)

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12 Troubleshooting

12.1 SENSEO

coffee machine

This chapter summarises the most common problems you could encounter with the machine.

If you are unable to solve the problem with the information below, visit www.philips.com/support

for a list of frequently asked questions or contact the Consumer Care Centre in your country.

Problem Solution

My cup overowed

when I used the

machine for the rst

time.

You probably tried to brew a cup of coffee without ushing the machine

rst. Before you start brewing coffee, you have to ush the machine.

When you switch on the machine again, the on/off button either lights up

continuously or ashes slowly or rapidly.

If the on/off button lights up continuously, you have to carry out the ushing

procedure (see chapter ‘Flushing the machine before rst use’).

If the on/off button ashes slowly or rapidly, you do NOT have to carry

out the ushing procedure. If the on/off button ashes slowly, the water

is heating up. If it ashes rapidly, there is not enough water in the water

reservoir or the water reservoir is not placed on the machine properly.

Water continued to

ow from the spout

when I used the

machine for the rst

time.

If water continued to ow from the spout until the water reservoir was

empty, the machine was performing the ushing cycle. Before you start

brewing coffee, you have to ush the machine. When you switch on the

machine again, the on/off button either lights up continuously or ashes

slowly or rapidly.

If the on/off button lights up continuously, you have to carry out the ushing

procedure (see chapter ‘Flushing the machine before rst use’).

If the on/off button ashes slowly or rapidly, you do NOT have to carry

out the ushing procedure. If the on/off button ashes slowly, the water

is heating up. If it ashes rapidly, there is not enough water in the water

reservoir or the water reservoir is not placed on the machine properly.

The on/off button

ashes slowly.

You have used the SENSEO

coffee machine at an altitude higher than 2200

metres above sea level. This has caused the water in the machine to start

boiling before it has reached the required temperature, which prevents the

machine from functioning properly. Switch off the machine and no longer

use it at altitudes higher than 2200 metres above sea level.

The CALC light

ashes.

You have pressed the 1-cup button and the 2-cup button at the same time.

This started the descaling cycle. If you did not intend to start the descaling

cycle, simply press the on/off button to switch off the machine. If you did

intend to start the descaling cycle, do not interrupt this cycle but let the

appliance operate until the water reservoir is empty.

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