Manual Philips hd 4702 (page 9 of 76) (English, German, Dutch, Danish, French, Italian, Portuguese, Swedish, Turkish, Spanish, Norwegian, Finnish)

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Environment

Do not throw away the appliance with the normal household waste at the end of its life, but

hand it in at an ofcial collection point for recycling. By doing this, you help to preserve the

environment (Fig. 11).

Guarantee & service

If you need information or if you have a problem, please visit the Philips website at www.philips.com

or contact the Philips Customer Care Centre in your country (you nd its phone number in the

worldwide guarantee leaet). If there is no Customer Care Centre in your country, go to your local

Philips dealer or contact the Service Department of Philips Domestic Appliances and Personal Care

BV.

Troubleshooting

If your rice cooker does not function properly or if the cooking quality is insufcient, consult the

table below. If you are unable to solve the problem, please contact the Philips Customer Care

Centre in your country.

Problem Cause Solution

The cook light does

not go on.

There is a connection

problem.

Check if the rice cooker is connected to the

mains and if the plug is inserted rmly into the

wall socket.

The light is defective. Take the appliance to your Philips dealer or a

service centre authorised by Philips.

The keep-warm

light does not go on

when the cooking

process is nished.

The light is defective. Take the appliance to your Philips dealer or a

service centre authorised by Philips.

The rice is not

cooked.

You have not added

enough water.

Add water according to the scale on the inside of

the inner pot (see chapter ‘Using the appliance’).

You have not activated

the cooking mode.

Push the control lever down to start the cooking

process.

The inner pot is not in

good contact with the

heating plate.

Make sure that there is no foreign residue on the

heating plate or on the magnetic switch.

Make sure that the heating plate and the

magnetic switch are clean and dry.

The heating element is

damaged.

Take the appliance to your Philips dealer or a

service centre authorised by Philips.

The food has not

been steamed well

enough.

There is too much

food in the steam tray.

Distribute the food evenly and do not steam too

much food at one time.

ENGLISH 9

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Philips hd 4702 Manual

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