Solution
Make sure no old beer is left in the tap unit. Clean the
entire tap unit with hot water and some washing-up liquid,
if necessary.
Make sure no old beer is left in the tap unit. Clean the
entire tap unit with hot water and some washing-up liquid,
if necessary.
Make sure you remove the keg with the tap unit on top of
it from the appliance before removing the tap unit from
the keg by pressing the release buttons.
Make sure the tap unit has been placed properly on the
keg. Push the tap unit down firmly when placing it onto the
keg. See chapter 'Preparing for use', 'Step 3: placing the tap
unit onto the keg'.
Check if the locking levers have been lifted properly and
push them down firmly.
Make sure you push down the blue locking levers until they
are in horizontal position before closing the doors.
Make sure the tube is placed correctly in the tap unit and
the handle is in upright position.
If the problem continues to occur, please contact the
Philips Customer Care Centre in your country.
Make sure you have removed the tap unit from the keg.
Release the tube from the keg unit by pressing the release
button.
Make sure the tap unit does not contain any beer residues
by rinsing the tap unit with hot water.
Check if the locking levers have been lifted properly and
push them down firmly.
Make sure that the doors have been closed properly. For
instructions on how to close the doors, see the chapter
'Preparing for use', 'Step 4: placing the keg into the
appliance'. It is normal for some frost to be present on the
back of the keg.
Make sure that the tap unit has been placed onto the keg
in the right way (see chapter 'Preparing for use', 'Step 2:
placing the tap unit onto the keg').
Make sure the tube has been fitted in the tap unit in the
right way (see chapter 'Preparing for use', 'Step 3: placing
the tube into the tap unit').
If there is no beer left in the keg, put a new keg in the
appliance. Check the display for the beer level.
Problem
It is difficult to place the tap unit onto the keg.
It is difficult to press the release buttons to remove the tap
unit.
It is not possible to place the keg with the assembled tap
unit in the appliance.
It is not possible to close the doors.
Beer already starts running when the tube is placed in the
tap unit.
The display blinks.
Follow the instructions in 'Other indications' in the chapter
'Preparing for use'.
The tube cannot be removed from the tap unit.
There is frost on the keg or the appliance.
No beer comes out when I pull the handle.
Troubleshooting
If you are unable to solve the problem by means of this troubleshooting guide, contact the Customer
Care Centre in your country (see chapter 'Guarantee & service') or the PerfectDraft call centre:
078-250159 in Belgium, 01801-324000 in Germany or 0900-2224222 in the Netherlands.
ENGLISH 21
