669536
37
Zoom out
Zoom in
Previous page
1/152
Next page
GB15
WelcomeEye Comfort / Compact / 09/17
• The Dual-family
mode is not working
• Conguration • Verify that the intercom panel is not
programmed in dual-family mode.
Reminder: single-family =switch 2 set
to ON, dual-family =switch 2 set to
OFF. Don’t forget to turn the power
o for ve seconds to activate the
new settings
• Conguration
menu of the
monitors
• Verify that the monitors are valid
(BOTH of them)
• Connection • The monitors of family 1 must
be connected to 1 and 2 of the
intercom panel, those of family 2 to
3 and 4
• The additional
monitor is not
working
• Conguration • Verify that you have correctly
congured the menus of your
monitors with 1 SINGLE master
terminal, the others MUST be
congured as slaves
• Connection • Verify that the additional monitor
is connected to 1 and 2 of the
intercom panel for single-family
operation
• The additional
intercom panel is not
working
• Conguration • Verify the position of switch 1 on
the panels; it must be dierent.
Don’t forget to turn the power o
for ve seconds to activate the new
settings
• Conguration
menu of the
monitors
• Verify that the monitors are valid
(BOTH of them)
• The electric strike
plate or lock does not
function
• The strike plate or electric lock
that you are ordering must have
a mechanical memory. The strike
plate current cannot exceed 1.1A.
• Connect it directly to terminals 7
and 8 at the back of the intercom
panel (no need to observe polarity).
• The opening function is only
possible if the video of the
respective intercom panel is
displayed.
Notes: To check whether or not the product is faulty, we recommend connecting it over a
short distance (3m of wiring). If the symptoms persist, the product is faulty. If not, check the
installation and cable used.
37


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips DES9300VDP - WelcomeEye Compact at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips DES9300VDP - WelcomeEye Compact in the language / languages: English, German, Dutch, French, Italian, Polish, Portuguese, Spanish as an attachment in your email.

The manual is 7,6 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info