669536
36
Zoom out
Zoom in
Previous page
1/152
Next page
GB14
WelcomeEye Comfort / Compact / 09/17
• Does not work when
installed for the rst
time
• Connection error • The device is equipped with
major protections. Disconnect
the power supply for at least
1mn, correct the installation error
and reconnect. Please note that
none of the protective measures
will be eective if the product is
connected directly to the 230V AC
supply and that this error is not
covered by the warranty.
• Reversed polarity
of the supply
voltage
• Short-circuit on the
line
• The intercom panel
is on but the monitor
does not ring
• Switch
conguration of
the intercom panel
• Verify that the intercom panel is not
programmed in dual-family mode.
Reminder: single-family =switch 2 set
to ON, dual-family = switch 2 set to
OFF. Don’t forget to turn the power
o for 5 seconds to activate the new
settings (page 6)
• Conguration
menu of the
monitor
• Verify that the monitor is valid
• Connection • Verify that the monitor is connected
to 1 and 2 of the intercom panel (for
single-family use)
• Energy saving
mode activated
• See system option conguration in
the instructions.
• Poor picture and/or
sound
• Environment • Check that the wires used are the
correct size and that the Video
doorphone's connection wires are
not in the same sheath as the 230V
AC wires
• Purple picture • Connection The connection cable must not be
tangled
• Image is too bright • Camera position • Do not expose the lens of the
camera directly to sunlight or to a
reective surface.
• Check the monitor settings
• The volume of the
intercom panel is too
low
• Settings • Re-enter the settings on the back
of the intercom panel
• The volume from the
intercom panel is too
low
• The microphone
hole of the
intercom panel is
blocked
• Verify and rectify
36


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Philips DES9300VDP - WelcomeEye Compact at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Philips DES9300VDP - WelcomeEye Compact in the language / languages: English, German, Dutch, French, Italian, Polish, Portuguese, Spanish as an attachment in your email.

The manual is 7,6 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info