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Problem Possible solution
The air purier
produces a
unpleasant smell.
The lter may produce smell after being used for a while
because of the absorption of indoor air. Remove the lter
and place it where it has direct sunlight and ventilation for
several hours. Re-install and try using it again. If the odor
remains, please replace the lter.
If the air purier produces a burnt odor, switch OFF and
unplug from the electrical outlet. Contact Consumer Care
Center in your country.
The air purier is
loud.
If the air purier is too loud, change the fan speed to a
lower fan speed level. When using the air purier in a
bedroom at night, choose the night sensing mode or select
a lower fan speed level.
The air purier still
indicates that I
need to replace a
lter, but I already
did.
Perhaps you did not reset the lter lifetime counter. Plug
in the air purier, touch to switch on the air purier, and
touch and hold the for 3 seconds.
Error codes "E1",
"E2", "E3" or "E4"
displays on the
screen.
The appliance has malfunctions. Contact the Consumer
Care Center in your country.
Which App I should
download?
Please download and install the 'Air Matters' App
developed by FreshIdeas Studio from the App Store or
Google Play.
14 EN
16


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