771318
14
Zoom out
Zoom in
Previous page
1/20
Next page
14 Customer Care Center 1-800-732-2677
Frequently Asked Questions
QUESTIONS ANSWERS
Can ScoopFree® Self-Cleaning
Litter Box be used with multiple
cats?
ScoopFree was designed for use with one or two cats. If you have more than two
cats, it is recommended to have at least one litter box for every two cats.
How big are the litter trays?
Litter trays are 22” x 14-1/2” x 2-1/2”. ScoopFree® Sensitive White Crystal Litter Trays
do not include lids and can be nested, allowing them to be stored in a smaller space.
How big is ScoopFree
Self-Cleaning Litter Box?
The ScoopFree litter bed measures 14” W x 15-1/2” L, and the exterior litter box
dimensions are 19-1/8” W x 27-5/8” L x 6-3/8” H. The height is 16” with the optional
hood installed (the Ultra comes with the privacy hood).
How will I know when to
change the litter tray?
You should change the litter tray when either of the following occurs:
• The crystal litter is saturated. As the crystals absorb urine, the litter will start to turn
yellow. Once the majority of the litter turns yellow, the crystals are nearing their
saturation point. When the crystals can no longer absorb any more moisture, you
may start to notice an odor from the urine.
• The waste trap is full. When the waste trap is full, the waste trap cover will not
close completely. You may see small pieces of solid waste sticking out from
underneath the lid. You may also start to notice an odor from the solid waste.
See “Maximizing Litter Tray Life” page 13 to help get the most life from the
Disposable Crystal Litter Trays.
What if my cat goes back
into the box soon after it’s been
used?
The rake will not clean if a cat is in the litter box because it will be obstructing the
detection sensors. The countdown timer will reset itself and the rake will begin to
clean 20 minutes (or 5, 10, or 20 if you have ScoopFree Ultra) after your cat leaves
the litter box again.
What is the dierence between
ScoopFree Original and Ultra?
ScoopFree Ultra functions like the ScoopFree Original with three added features:
• Privacy hood gives your cat a private bathroom while helping keep the crystal litter
properly contained. (The privacy hood can be purchased separately
for use with the ScoopFree Original. See “Replacement Parts and Accessories
page 16.)
• Adjustable rake timer allows you to choose if the automatic rake sweeps waste 5,
10, or 20 minutes after your cat uses the litter box. (The ScoopFree Original waits
20 minutes.)
• Health counter tracks the frequency of your cat’s litter box usage to help alert to
possible health issues.
What are the dierences
among the Original Scent Blue
Crystal Litter Tray, Lavender
Scent Crystal Litter Tray, and
the Sensitive White Crystal Litter
Tray?
• The Original Scent Blue Crystal Litter Tray comes pre-filled with crystal litter with
a light Fresh Clean scent. The Lavender Scent Crystal Litter Tray is pre-filled with
crystal litter with a light, soothing lavender scent. Both litter trays include a lid.
When the tray is ready to be replaced, simply cover it and toss it in the trash.
• The Sensitive White Crystal Litter Tray is made from recycled materials (paper with
no bleach added) and comes pre-filled with crystal litter free of perfumes and dyes
which is perfect for sensitive cats or owners. Sensitive White Crystal Litter Trays do
not come with a lid so the trays nest, making them easier to stack and store in small
spaces. A drawstring bag is included for easy disposal.
• The crystal litter for all litter trays have been tested independently and performs the
same. The crystal litter absorbs urine and dries solid waste quickly to remove odors.
Where do I get replacement
litter trays?
You can purchase replacement Disposable Crystal Litter Trays at leading pet
retailers, by visiting our website www.petsafe.net, or by contacting our Customer
Care Center at 1-800-732-2677. You can also sign up for a Crystal Litter Tray
home delivery subscription service on our website or by contacting our
Customer Care Center.
14


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for Petsafe ZAL00-16409 at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of Petsafe ZAL00-16409 in the language / languages: English as an attachment in your email.

The manual is 2.42 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info