Most cats will learn to use the cat flap almost at once but there are a few who may be a little nervous at first. The following tips will help your pet to take full
advantage of the outdoor freedom and indoor comfort – which you want for your cat – and which your new cat flap provides.
The most important rule is to be patient with your cat. Don’t be in a hurry. Let your cat work out for itself that it can go in and out of doors. Don’t force it through
the flap or it may become frightened.
Many cat owners install cat flaps when they move house. If this applies to you, make sure that your cat is familiar with his or her surroundings before you fit the
cat flap. Take it on supervised trips outdoors on a lead and make sure it also feels secure and comfortable in its new indoor environment. Cats can develop
long lasting fears in unfamiliar surroundings.
Once you have installed your cat flap, leave the flap open for some time. You can do this by using a long strip of masking tape; open the flap and use the tape
to keep it held open by fixing the other end of the tape to the surface above. Make sure that the fixing is secure so that the flap can not fall down accidentally.
Let your cat become familiar with it and go in and out freely.
Establish a motive for your cat to use the door. A good one is food. First feed the cat near the door, inside and then near the door outside. Repeat as often as
you need to. Most cats, especially kittens, also have a strong urge for freedom, perhaps to hunt. Cats are also social creatures – they enjoy the company of
other cats. This can be another reason for them to explore outside.
There are some cats however, who can take a little longer to become more confident and familiar with the Petporte smart flap® door functions. Use a favourite
treat to coax your cat towards and through the cat flap and reward them when they get it right. Once your cat is comfortable coming through the cat flap, you
should remove the masking tape and lower the cat flap.
Accessories
To purchase additional accessories for your Petporte smart flap®, visit our website at www.petsafe.net to locate a retailer near you and for a listing of
Customer Care Centre telephone numbers in your area.
Cleaning the Cat Flap
Your cat flap is constructed of the highest quality material with a toughened flap and has been designed to last for many years. To maintain its appearance,
occasional wiping with a damp cloth is all that is necessary.
Note: Never use household polish as this may damage the product.
Disable the Cat Flap
If you no longer require the unit to function, the following procedure will allow you to lock the flap and turn off the unit completely.
If a battery is installed in the unit, remove the battery. Put the unit into a Normal Operating Mode so that the green lock is up; use the Extended Modes - Exit
Mode function if necessary. Then, activate the Vet Mode, so the red lock is up by pressing the Red Button for 5 seconds. Next, remove the power adapter
and/or extension leads. Both of the locks will stay up and hold the flap into a locked position.
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