Manual Pet-Mate Cat-Mate 410 Fountain (page 2 of 4) (English, German, Dutch, French, Spanish)

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When using electrical appliances, basic safety

precautions should always be followed to

reduce the risk of fire, electric shock and/or

injury to persons, including the following:

•Read and follow all instructions that are on the

product or provided with the product.

•Register your purchase on-line at

www.pet-mate.com (see guarantee).

•Check that the voltage label on the transformer

(H) conforms with your supply voltage.

•Inspect product regularly for correct operation

and damage. Do not use if in doubt.

•This product is designed for use with pets only,

as described in these instructions.

•Close supervision is necessary when an

appliance is used near children.

• Do not use outdoors. FOR INDOOR USE ONLY.

•Do not let pump run dry.

•Turn off power and unplug transformer (H) with

dry hands before disassembling pet fountain or

cleaning.

•Turn off power and unplug transformer (H) if

power cord/plugs are damaged or fountain

malfunctions.

•Do not use in a bathroom.

•Do not allow electrical connector or transformer

(H) to become wet.

•Do not allow pets or children to tamper with

product.

•Do not use an extension cord.

•Ensure transformer (H) is in a well ventilated

position away from curtains or other flammable

items.

•Transformer (H) is intended to be correctly

orientated in a vertical or floor mount position.

•Appliance is placed on a flat, even surface.

• Do not leave appliance unattended for extended

periods.

•Do not allow pets to chew or swallow any parts.

•Dispose of all packaging material properly.

NOTE: Plastic bags could cause suffocation -

keep away from children and animals.

IMPORTANT SAFETY

INSTRUCTIONS

SAVE THESE INSTRUCTIONS

B. CLEANING

Before introducing your pet to their new fountain we

recommend you run the fountain for approximately

2 hours and then clean as follows:

1.Turn off power supply and unplug transformer (H).

CAUTION: Once power has been disconnected, an

amount of water will remain in bowl (B). We

recommend that you carefully move the pet fountain to

a sink and empty water by tilting front of unit as

required before proceeding.

2.Remove shell (A) and bowl (B) as shown in Fig. 1.

3.Remove pump (D) as shown in Fig. 4 by turning

retaining lock (C) a quarter turn and pulling pump in the

direction indicated by arrow (2).

4.Remove baffle (E) and filter cartridge (F) from

base (G).

All parts excluding pump (D), filter cartridge (F) and

transformer (H) may be washed in a dishwasher.

C.MONTHLY MAINTENANCE (or when flow rate has

noticeably reduced)

1.Filter cartridge replacement

A CLOGGED FILTER CARTRIDGE WILL CAUSE

POOR OPERATION AND PREMATURE PUMP

FAILURE.

Always use genuine

CAT MATE

3-Stage Filter

Cartridges (4 Pack, Product Ref. 386 - available from

www.pet-mate.com) which will ensure the healthiest

water for your pet and reduce pump maintenance.

With one pet, we recommend you replace the filter

cartridge (F) monthly.

For two or more pets, you may need to replace filter

cartridges more regularly if clogged.

If using two filter cartridges, we recommend that you

discard the lower cartridge only and fit a new cartridge

above the old upper cartridge.

2. Pump maintenance

IMPORTANT: CLEANING THE PUMP IS ESSENTIAL

TO PREVENT THE BUILD UP OF LIMESCALE AND

SUBSEQUENT PUMP FAILURE. IN HARD WATER

AREAS YOU MAY NEED TO DO THIS AT LEAST

EVERY TWO WEEKS.

Remove pump (D) as shown in Fig. 4, taking care to ease

out power cord from recess (B1).

Carefully disassemble as follows:

i) Remove front cover (I) by inserting a fingernail into the

seam and pulling away in the direction as shown by

arrow in Fig. 5.

ii) Remove impeller cover (J) by lifting from the small lip,

as highlighted in Fig. 6.

iii)Use pliers or tweezers to pull out impeller (K) which is

held in place by a magnet.

iv)Place all parts, including pump body (D) excluding

power cord, into a small bowl containing a solution of

warm water and vinegar in equal amounts and leave

to soak.

v)After 2-3 hours rub off limescale deposits and clean

inside the impeller tunnel (L) using brush supplied.

vi)Rinse all parts well and carefully reassemble.

D. TROUBLESHOOTING

1.Pump does not pump water or 'gurgles':

• When switching on for the first time or after

cleaning etc., wait a few minutes for pump to dispel

trapped air. If pump still fails to pump water, dismantle

the pump as described in pump maintenance

(section C.2) and rinse all parts in water to remove

any debris.

• Ensure water level is well above the ‘MIN’ mark

(Y, Fig. 3).

• Check filter cartridge is clean and is not clogged.

• Pump requires maintenance. Refer to section C.2.

• Renew pump (Product Ref. 354 - available from

www.pet-mate.com).

2.Pet will not drink from fountain:

• Most pets will be instantly attracted by the running

water but sometimes need time to adapt to using

their new water source. It may help to try switching

off the pump initially.

• Some pets are put off by contaminants in water which

should normally be eliminated by the filter cartridge

over the first day or so. Always take care to ensure

that your pet does not become dehydrated.

NOTE: The pet fountain and filter cartridge are

manufactured entirely from BPA-free plastics for your

pet’s health.

A. ASSEMBLY

1.Lift bowl (B) as shown in Fig. 1 and remove all

components from base (G).

2.Remove filter cartridge (F) from packaging and rinse

under a tap to remove any charcoal dust. Insert filter

cartridge and baffle (E) into base (G) as shown in

Fig. 1.

NOTE: With more than one pet, we recommend the

baffle (E) is replaced with an extra filter cartridge

(available separately) to help increase the time interval

for filter replacement.

3.Check pump (D) is set to the highest flow rate by

rotating flow adjuster (D1) clockwise to the ‘MAX’

setting (Fig. 2) and replace bowl (B) onto base (G)

making sure the power cord is located between either

pair of recesses (B1 and G3) according to the location

of power supply.

4.For use with cats fit shell (A) to bowl (B) as shown in

Fig. 1, ensuring that it is pushed fully down into place.

For use with dogs we do not recommend shell (A) is

fitted. Position the pet fountain in your chosen location.

5. Fill fountain base to ‘MAX’ mark (X, Fig. 3) using a jug.

6.Connect transformer (H) to pump (D) and plug into

power supply.

WHEN IN USE, DO NOT LET THE WATER LEVEL

FALL BELOW THE ‘MIN’ MARK (Y, Fig. 3) THAT MAY

BE VIEWED FROM DIRECTLY ABOVE.

Minimum (G1) and maximum (G2) levels are also

indicated by printed marks on pet fountains fitted with a

transparent base.

I J

C D

B1 B1

X Y 6

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Pet-Mate Cat-Mate 410 Fountain Manual

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