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EN 22
SOLVING PROBLEMS
General
Try the solutions below if you have problems with your oven.
You could save yourself the time and effort of an unnecessary phone call to customer services.
The food is not cooked
Check whether the timer has been set and you have pressed the ‘start button’.
Close the door properly.
Check whether a fuse has blown and whether a circuit breaker has been activated.
Food is overcooked or undercooked
Check whether the correct cooking time has been set.
Check whether the temperature has been set.
The display will be reset following power failure
Remove the plug from the socket and put it back in again.
Set the time again.
There is condensation on the interior of the oven
This is normal. Wipe the oven clean after use.
The fan keeps working after the oven is switched off
This is normal. Once the oven has been switched off, the cooling fan may continue to run
for a little while.
Air flow can be felt at the door and the exterior of the appliance
This is normal.
Light reflects on the door and the exterior of the appliance
This is normal.
Steam escapes from the door or the vents
This is normal.
Clicking sounds can be heard when the oven is working, particularly in the defrost setting
This is normal.
An error code is shown in the display (E1, E2, E3 etc.)
Disconnect the appliance from the power mains for a few minutes. Then, reconnect it and
set the current time. If the error is still shown in the display, contact a service technician.
22


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