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Servicio técnico
Tramitación de la garantía
Para garantizar una rápida tramitación de su consulta, tenga en
cuenta las siguientes indicaciones:
Para realizar cualquier consulta, tenga a mano el recibo y el número
de artículo (por ej. IAN 123456) como justificante de compra.
Encontrará el número de artículo en una inscripción de la placa inden-
tificativa, en la portada de las instrucciones (abajo a la izquierda) o
en una pegatina en la parte posterior o inferior.
Si el producto fallase o presentase algún defecto, póngase primero en
contacto con el departamento de asistencia indicado, ya sea por telé-
fono o correo electrónico.
Puede enviarnos el producto defectuoso libre de franqueo adjuntando
el recibo de compra (tícket de compra) e indicando dónde está y
cuándo ha ocurrido el fallo a la dirección de asistencia que le indica-
mos.
Asistencia en España
Tel.: 902 599 922
(0,08 EUR/Min. + 0,11 EUR/llamada (tarifa normal))
(0,05 EUR/Min. + 0,11 EUR/llamada (tarifa reducida))
E-Mail: owim@lidl.es
IAN 289762
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