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Frequently Asked Questions
ADOBE® eBooks
Q: Does the pandigital novel support Adobe® eBooks
which have Digital Rights Management (DRM) on
them?
A: Yes, as long as the eBook is in .epub or .pdf format.
Q: Does the pandigital novel support eBooks borrowed
from a public library using a global distributor such as
Overdrive.com?
A: Yes. Download the books to your computer and then use
Adobe Digital Editions software to transfer them to your
pandigital novel.
ANDROID
TM
Q: What Android
TM
OS version is on my device?
A: 2.0
Q: What Android
TM
applications are compatible with my
device?
A: Applications which are compatible with Android
TM
OS 2.0.
However, as of the writing of this document, the majority
of applications have been designed for phones, so even
though they are compatible with OS 2.0, they may not
function properly or not at all on your
pandigital
novel
.
Q: How do I install Android
TM
applications on my device?
A: You can use the ES File Explorer application or download
& install applications directly from a website. See
Install
Android
TM
Applications on page 66.
BASIC FUNCTIONALITY
Q: Do I have to charge the battery before use?
A: You should charge the battery for at least 4 hours, but
you can use the device while it’s charging. Use the
included power adapter to charge. You cannot charge the
battery using the USB cable.
Q: My unit seems to be frozen and is un-responsive.
What do I do?
A: Reset the device by pressing and holding the power
button for 10 seconds.
Q: I have attempted to perform a firmware update but it
consistently fails.
A: If the device has a low battery charge, you may not be
able to perform a successful update. Connect the device
to the power adapter and then try again.
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