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Questions & Answers
Q: Why won’t my oven turn on?
A: When the oven does not turn on,
check the following:
1. Is the oven plugged in securely?
Remove the plug from the outlet,
wait 10 seconds and reinsert.
2. Check the circuit breaker and the
fuse. Reset the circuit breaker or
replace the fuse if it is tripped or
blown.
3. If the circuit breaker or fuse is all
right, plug another appliance into
the outlet. If the other appliance
works, there probably is a problem
with the oven. If the other
appliance does not work, there
probably is a problem with the
outlet.
If it seems that there is a problem
with the oven, contact an authorized
Service Centre.
Q: My oven causes interference with
my TV. Is this normal?
A: Some radio and TV interference
might occur when you cook with
the oven. This interference is similar
to the interference caused by
small appliances such as mixers,
vacuums, blow dryers, etc. It does
not indicate a problem with your
oven.
Q: The oven won’t accept my program.
Why?
A: The oven is designed not to accept
an incorrect program. For example,
the oven will not accept a fourth
stage.
Q: Sometimes warm air comes from
the oven vents. Why?
A: The heat given o from the cooking
food warms the air in the oven
cavity. This warmed air is carried out
of the oven by the air ow pattern in
the oven. There are no microwaves
in the air. The oven vents should
never be blocked during cooking.
Q: I can’t set an auto cook program
and ‘HOT’ appears in the display.
Why?
A: If ‘HOT’ appears in the display
window, the oven temperature is too
high from previous use and an auto
program can not be set. Cooking
mode and time may still be set
manually.
Q: Can I use a conventional oven
thermometer in the oven?
A: Only when you are using
Grill/Convection cooking mode.
The metal in some thermometers
may cause arcing in your oven and
should not be used on Microwave
and Combination with Microwave
cooking modes.
Q: There are humming and clicking
noises from my oven when I cook
by Combination. What is causing
these noises?
A: The noises occur as the oven
automatically switches from
one power to another
to create the
combination setting. This is normal.
Q: My oven has an odour and
generates smoke when using the
Combination and Grill function.
Why?
A: After repeated use, it is
recommended to clean the oven
and then run the oven without food.
This will burn o any food, residue
or oil which may cause an odour
and/or smoking.
Q: The oven stops cooking by
microwave and ‘H97’ or ‘H98’
appears in the display. Why?
A: This display indicates a problem
with the microwave generation
system. Please contact an
authorised Service Centre.
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  • The microwave won’t let me press ^ and down timer Submitted on 25-1-2023 at 11:55

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  • I do not understand how to set the clock. Tapping it does nothing Submitted on 7-11-2022 at 01:36

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  • Seems to be stuck in Demo mode with a letter D in front of timings and it wont work Submitted on 16-7-2022 at 19:12

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  • I have a letter D coming in front of timer, is it stuck in Demo mode Submitted on 16-7-2022 at 19:10

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  • DISPLAY SHOWS CLOSE DOOR, BUT OVEN ONLY OPERATES WHEN HELD IN CLOSED POSITION Submitted on 14-12-2021 at 11:01

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