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Making/answering calls, intercom
Problem Cause/solution
is displayed. RThe handset is too far from the base unit. Move closer.
RThe base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
RThe handset is not registered to the base unit. Register it
(page 39).
RActivating eco mode reduces the range of the base unit in
standby mode. If required, turn eco mode off (page 16).
Noise is heard, sound cuts
in and out.
RYou are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
RMove closer to the base unit.
RIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be
getting worse.
RYou have registered a handset that is not recommended. The
clearest sound quality is only possible by registering the
provided handset.
The handset does not ring. RThe ringer volume is turned off. Adjust ringer volume (page 17,
31).
RDo not disturb mode is turned on. Turn it off (page 35).
RIf the handset is registered to multiple base units, the handset
may not be able to make or receive calls or communicate with
the base unit when the following conditions are met.
Eco mode is set to Eco Plus (page 16).
Base unit selection is set to Auto (page 33).
In this case, place the handset near the base unit, then press
MECON and select Eco or Eco Off. Repeat for each base
unit.
The base unit does not
ring.
RThe ringer volume is turned off. Adjust ringer volume (page 17,
31).
I cannot make a call. RYou dialled a call restricted number (page 38).
RThe key lock feature is turned on. Turn it off (page 19).
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
displayed.
RYou must subscribe to a Caller ID service. Contact your phone
service provider for details.
RIf your unit is connected to any additional telephone
equipment, remove and plug the unit directly into the wall jack.
RIf you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
ROther telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
54 Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
Useful Information
54


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