Making/answering calls, intercom
Problem Cause/solution
is displayed. R T
he handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected. Reconnect
AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 37).
R Activating eco mode reduces the range of the base unit in standby
mode. If required, turn eco mode off (page 16).
Noise is heard, sound cuts in
a
nd out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
Sound quality seems to be
g
etting worse.
R You have registered a handset that is not recommended (page 4).
The clearest sound quality is only possible by registering the
recommended handset.
The unit does not ring. R T
he ringer volume is turned off. Adjust ringer volume (page 18,
30).
R Do not disturb mode is turned on. Turn it off (page 34).
I cannot make a call. R Y
ou dialled a call restricted number (page 36).
R The key lock feature is turned on. Turn it off (page 21).
Caller ID/Talking Caller ID
Problem Cause/solution
Caller information is not
d
isplayed.
R You must subscribe to a Caller ID service. Contact your phone
service provider for details.
R If your unit is connected to any additional telephone equipment,
remove and plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed
o
r announced late.
R Depending on your phone service provider, the unit may display
or announce the caller’s information at the 2nd ring or later. Set
the first ring to “Off” (page 30).
R Move closer to the base unit.
Caller information is not
a
nnounced.
R To use the Talking Caller ID feature, store the name and phone
number in the phonebook (page 24).
R The handset or base unit’s ringer volume is turned off. Adjust it
(page 18, 30).
R The Talking Caller ID feature is turned off. Turn it on (page 30).
R Depending on the number of rings setting, the answering system
may answer calls before announcing the caller information. Select
a different setting (page 46).
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
53
Useful Information
