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Error messages
Display message Cause/solution
Base no power
o
r
No link.
Reconnect
AC adaptor.
R C
onfirm the base unit’s AC adaptor is connected to the unit and
the power outlet correctly.
R The handset has lost communication with the base unit. Move
closer to the base unit and try again.
R Unplug the base unit’s AC adaptor to reset the unit. Reconnect
the adaptor and try again.
R The handset’s registration may have been cancelled. Re-register
the handset (page 37).
Check
P
hone Line
R T
he supplied telephone line cord has not been connected yet or
not connected properly. Check the connections (page 10).
Error
R R
ecording was too short. Try again.
Memory Full
R T
he phonebook memory is full. Erase unwanted entries (page 25).
R The call block list memory is full. Erase unwanted entries
(page 23).
Use
r
echargeable
battery.
R A
wrong type of battery such as alkaline or manganese was
inserted. Use only the rechargeable Ni-MH batteries noted on
page 3, 7.
You must first
s
ubscribe
to Caller ID.
R Y
ou must subscribe to a Caller ID service. Once you receive
caller information after subscribing to a Caller ID service, this
message will not be displayed.
Troubleshooting
I
f you still have difficulties after following the instructions in this section, disconnect the base unit’s AC
adaptor, then reconnect the base unit’s AC adaptor. Remove the batteries from the handset, and then
insert them into the handset again.
If the base unit batteries for power backup are installed, remove the batteries from the base unit, and
then insert them into the base unit again.
General use
Problem Cause/solution
The handset does not turn on
e
ven after installing charged
batteries.
R Place the handset on the charger to turn on the handset.
The unit does not work. R M
ake sure the batteries are installed correctly (page 10).
R Fully charge the batteries (page 11).
R Check the connections (page 10).
R Unplug the base unit’s AC adaptor and remove the batteries from
the handset to reset the unit. Reconnect the adaptor, insert the
batteries into the handset and try again.
R The handset has not been registered to the base unit. Register
the handset (page 37).
The handset display is blank. R T
he handset is not turned on. Turn the power on (page 15).
Helpline Tel. No.: U.K. 0844 844 3899 Ireland 01289 8333
51
Useful Information
TGF320E(en)_0123_ver020.pdf 51 2015/01/23 18:26:31
51


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